Account Director, Financial Institutions

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Engage with existing and potential key stakeholders in your region to understand their priorities, identify potential mission applications, determine budget holders, decision-makers, influencers, and process owners.

• Lead the integration of blockchain intelligence into customer workflows, striving for a deep understanding of how customers utilize TRM tools and data to proactively enhance their success.

• Take ownership of, plan, execute, and/or lead initiatives to foster client relationships, establish feedback mechanisms, generate referrals, renew contracts, and pursue upsells, cross-sells, and expansions.

• Develop and implement strategic plans for your territory to not only achieve company objectives related to key revenue and churn metrics but also uncover and pursue new growth opportunities.

• Cultivate expertise in TRM products and customer verticals to enhance every phase of the sales process, from demonstrations to trials, customer advisory sessions, and innovation workshops.

• Actively collect and prioritize customer feedback and advocate for it within TRM.

• Build a network of satisfied customers who will refer new prospects, advocate for TRM, and provide essential feedback.

⛳️ Requirements

• A minimum of 8+ years of experience in selling SaaS solutions, or 4 years of experience paired with expert knowledge of customer domains and missions, along with a consulting background.

• Familiarity with virtual currencies, their applications, and roles in financial networks.

• Strong understanding of crypto-native organizations, including their workflows, procurement processes, and organizational structures.

• Excellent customer-facing presentation and listening skills, with the ability to build credibility with senior executives.

• Knowledge of the Anti-Money Laundering (AML) regulatory framework.

• A talent for storytelling; you can grasp customer needs and effectively communicate compelling value propositions.

• Capable of managing a large portfolio of accounts that evolve rapidly.

• You take joy in developing meaningful client relationships, discovering new use cases, ensuring customer satisfaction, meeting new contacts within accounts, and closing deals.

• Adaptable; you can swiftly respond to changing goals.

• Self-directed; you take ownership of your responsibilities, act swiftly, and deliver results.

• Strong communication skills; you can convey complex ideas succinctly.

• Collaborative; you work effectively within a cross-functional team and engage with individuals at all organizational levels.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Remote work options