Account Director, Customer Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive and cultivate cross-selling revenue with designated accounts to achieve or surpass quotas in a dynamic, rapidly growing organization within a highly competitive landscape.

• Collaborate with customers, Customer Value Managers (CVMs), and other internal teams to pinpoint cross-sell opportunities that will enhance Coupa’s share of wallet while aligning with the customer's business goals.

• Develop and implement an account growth strategy to establish Coupa as the leading brand in Business Spend Management.

• Create an account penetration model that facilitates multi-faceted engagement with key stakeholders.

• Tailor overall value messaging aimed at the chief economic buyer within target accounts.

• Collaborate with supporting teams such as Customer Value Managers, Value Solutions Consultants, and Customer Support to bolster the Coupa brand in assigned accounts.

⛳️ Requirements

• A minimum of [3 years (CORP/MM), 5+ years (Enterprise)] sales experience in enterprise software sales.

• A robust SaaS sales background with a successful history of nurturing existing accounts and managing complex multi-stakeholder engagements.

• Knowledge in Spend Management is considered a plus.

• The capability to recognize client challenges and formulate unique and compelling value propositions that emphasize delivering business value to the client.

• Exceptional communication skills accompanied by a problem-solving mindset, along with a detail-oriented approach towards customer engagement.

• Innovative thinking and the ability to generate fresh ideas to replace existing solutions with Coupa‘s exceptional Spend Management solutions portfolio, including Coupa Pay and Coupa Supply Chain.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities