Account Director, Client Services

📋 Description

• Cultivate, maintain, and expand significant new client relationships, serving as a trusted strategic advisor.

• Comprehend client business objectives, brand strategies, target audiences, and commercial challenges.

• Spearhead the creation of annual plans, campaign frameworks, and strategic/creative responses, with the ability to draft and design persuasive presentations using PowerPoint.

• Confidently present ideas, proposals, and strategic recommendations to senior stakeholders.

• Supervise the establishment of KPIs, measurement frameworks, and thorough campaign evaluations.

• Manage the complete execution of campaigns and live events.

• Oversee project management by identifying critical milestones and reporting schedules.

• Translate briefs into actionable plans that inspire idea generation and innovative thinking.

• Collaborate effectively with Creative, Strategy, Production, and Operations teams on a global scale.

• Anticipate and manage potential risks, ensuring proactive solutions and fostering client confidence.

• Lead partnerships with rights holders, talent, venues, and essential delivery partners.

• Responsible for account profitability, forecasting, and revenue planning.

• Identify and leverage organic growth opportunities within existing client accounts.

• Participate in new business pitches, including the delivery of presentations.

• Ensure accurate tracking of project finances, reporting, scopes of work, and margin management.

• Foster positive and professional relationships with both internal colleagues and external clients to enhance the current business portfolio.

• Support THE·TEAM Global teams with client projects and new business endeavors.

• Help establish THE·TEAM's activation capabilities in the market, reinforcing our global leadership.

⛳️ Requirements

• Proficiency in both German and English at a business competency level is required.

• Minimum of 5+ years of experience in account management.

• Direct knowledge of the sports or entertainment sectors is preferred.

• Experience in Social Media, Content, and Creator Marketing is highly desirable.

• Familiarity with student marketing campaigns and a working understanding of the German university system is advantageous.

• A keen interest in cutting-edge technology.

• Exceptional written and verbal communication skills, with a proven ability to transform ideas into comprehensive, concise, and independent presentations using PowerPoint and other media to tell a visually engaging story.

• Strong proficiency in Excel.

• Demonstrated experience in influencing senior-level clients and managing complex, multi-stakeholder projects.

• Commercially astute.

• Ability to multitask and self-manage to meet deadlines while handling competing priorities.

• High initiative with the capability to work effectively both independently and as part of a team.

• Understanding of consumer behavior along with creativity to effectively build client brands.

• Open-mindedness to explore all ideas and thought starters thoroughly.

• Thrives in a fast-paced environment and maintains a positive 'can do' attitude consistently.

• Focused and determined individual with the ambition to contribute to the agency's growth.

• Superior interpersonal skills, capable of building rapport with clients and colleagues, including collaboration with internal THE·TEAM global teams.

• Ability to perform under pressure in a fast-paced environment, meet tight deadlines, and adapt seamlessly to ambiguity and changing requirements.

🏝️ Benefits

• THE·TEAM does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.

• Welcome to THE·TEAM, proudly an equal opportunity employer.

• Commitment to making a meaningful difference and driving real change in diversity, equity, and inclusion — not only among our employees but also in how we serve clients and impact the industry as a whole.