Account Director

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage client relationships and spearhead integrated experiential programs

• Act as the primary point of contact for designated accounts

• Create strategies focused on relationship development, client retention, and revenue enhancement

• Lead pitch meetings, strategic planning sessions, and check-in meetings

• Develop post-project action plans and facilitate debriefing and key learning sessions

• Oversee daily operations across multiple concurrent programs

• Build, lead, and mentor a team of client service managers

• Proactively identify and resolve issues, escalating with recommendations

⛳️ Requirements

• 6-10 years of experience in account management or client services

• Minimum of 4 years in experiential marketing or event production

• Excellent written and verbal communication skills

• Proficient in project management tools and CRMs (Slack, Asana, Podio, Google Workspace)

• Comfortable assuming leadership and authority in meetings

• Ability to communicate with clarity, confidence, and empathy

• Highly organized, proactive, and adept in fast-paced environments with intricate timelines

🏝️ Benefits

• Health, dental, and vision insurance

• 401(k)

• Competitive salary plus commission

• Generous vacation policy and flexibility for remote work