Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for the strategic growth of significant partnership accounts

• Develop and implement tailored business plans for each account

• Continuously assess, measure, and adapt according to client requirements and market trends

• Identify key decision-makers and cultivate strong relationships with senior executives

• Conduct regular meetings with decision-makers to establish key objectives

• Collaborate closely with the Customer Relationship Manager to execute all contract components

• Increase ‘share of wallet’ within the customer portfolio

• Lead and manage contract renewals and re-tendering initiatives

• Stay informed about competitor activities and market changes

• Foster robust internal partnerships across Ayvens

• Coordinate with the Propositions Team and Pricing Team to provide optimal client solutions

• Focus on personal development

⛳️ Requirements

• Strong commercial acumen and financial insight

• Extensive experience in solutions-based selling in a B2B context

• Comprehensive understanding of key functions within client service/customer service

• Ability to identify highly profitable opportunities within existing accounts

• Proven success in developing internal and external networks through effective relationship management

• Experience in delivering creative and innovative solutions for clients

• Demonstrated history of significant achievements and ongoing improvement

• Degree qualified or possess relevant industry qualifications/experience

• Proficient in core Microsoft applications (Word, PowerPoint, and Excel)

• Capable of showcasing advanced presentation skills tailored to the audience's needs

• Experience in leading and coordinating virtual teams

• Ability to employ a systematic and structured approach in managing client changes

• Experience in actively contributing to a team environment while also being able to work independently.

🏝️ Benefits

• Competitive pension scheme

• Annual salary review and bonus program

• EV company car

• Give As You Earn (GAYE) scheme

• Employee referral scheme (£1,000)

• Retail discounts program

• GymFlex membership options

• Cycle to Work scheme

• Private Medical Insurance

• Life Assurance

• Health assessment options

• Travel insurance

• Dental insurance

• Critical illness cover

• Personal accident insurance

• 25 days of annual leave plus an additional Celebration Day

• 37.5 hour work week, Monday to Friday, no weekends

• Holiday buy & sell scheme

• Volunteer days

• Time allocated for personal development

• Study support (where applicable)