Account Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with multiple Account Managers and Senior Account Managers to foster and sustain client relationships, aiming to achieve and surpass objectives.

• Assist in initiatives to broaden our presence within key accounts by identifying new opportunities and essential contacts within our current client base.

• Act as a primary contact for clients: facilitate timely communication, engage in weekly or bi-weekly status calls, and maintain project plans while providing necessary updates.

• Coordinate with internal resources: submit quotes and bids for each project to the internal operations team, collaborate with key vendors to source and acquire products, and review pricing and presentations for final client approval.

• Keep in touch with warehouses regarding order statuses, inventory levels, and any outstanding issues.

• Maintain reports to track order progress, shortages, billing, and related matters.

• Process orders as required.

⛳️ Requirements

• A bachelor's degree is mandatory.

• 0-2 years of experience — experience in the promotional products sector is advantageous.

• Strong written and verbal communication skills with a keen eye for detail.

• Demonstrated ability to collaborate in a team setting while effectively managing individual responsibilities.

• Exceptional interpersonal skills and excellent customer service abilities.

• A motivated and proactive attitude suited for a dynamic work environment.

• A positive and approachable demeanor.

• A strong work ethic and the ambition to continually learn and enhance skills.

• Proficient with spreadsheets and comfortable learning new software tools as required.

• Capability to collaborate with sales and operations teams in a fast-paced and rapidly changing environment.

• Process-oriented and results-driven. Must be adept at meeting deadlines, managing stress, and prioritizing tasks effectively.

🏝️ Benefits

• Comprehensive benefits package including medical, dental, vision, short-term and long-term disability.

• Various paid time off programs.

• Retirement plan with employer contributions.