Account Associate – UAE National

This is a fully remote position, open to applicants in United Arab Emirates (UAE).

📋 Description

• You will be a part of the Alshaya Group team, supporting Account Managers in optimizing Alshaya's premier brands for the Deliveroo platform, including Ulta Beauty, Boots, Disney, and NYX Professional Makeup.

• On-App Merchandising: Take charge of the technical upload of promotions, ensuring that discounts and "Buy 1 Get 1" offers are accurately live across all Alshaya brand storefronts on Deliveroo.

• Ad Operations: Aid in launching "Deliveroo Ads" for brands like NYX and Ulta, ensuring campaigns are initiated on schedule to maximize visibility.

• Quality Assurance: Conduct regular audits of the Alshaya brand pages to confirm that images, descriptions, and promotional tags are correct and visually appealing.

• Stock Tracking: Keep track of the frequency of stock updates from the Alshaya side, making sure that fast-moving items (e.g., Boots essentials) are consistently refreshed to minimize "Order Mark-outs."

• Proactive Flagging: Identify and highlight gaps where brands have not provided stock updates, acting swiftly to resolve data silos before they affect the customer experience.

• Menu Creation: Collaborate with the Catalogue teams to enhance menu structures, such as incorporating "Trending" categories for Ulta or "Gift Ideas" for Disney.

• Menu Sprints: Implement quick updates to menu tags and categorization to enhance searchability and conversion rates on the Deliveroo app.

• Reporting: Extract performance data for daily and weekly "Health Checks" to assist Account Managers in spotting growth opportunities.

⛳️ Requirements

• Q-Commerce Mindset: You recognize that in the Deliveroo environment, every minute is crucial. You are swift, responsive, and well-organized.

• Data Literacy: Proficient in handling CSV files and performing basic data analysis (Excel/Google Sheets) for menu uploads and performance monitoring.

• Detail Oriented: You pay attention to the finer details, ensuring that a NYX lipstick shade name is precisely correct or that a Disney price point is updated.

• Collaborative: A natural team player capable of working with various stakeholders.

• Problem Solver: When a stock feed fails or a promotion does not trigger, you don't merely report it—you actively seek solutions.

🏝️ Benefits

• Solve meaningful problems at real scale — Engage with a complex, continuously evolving marketplace that affects millions daily.

• See your impact, fast — Implement, test, and refine ideas quickly in a low-hierarchy, high-ownership setting.

• Grow through challenge and ownership — Tackle significant, ambiguous issues and accelerate your career with robust support.

• A culture built for builders — Emphasizes high standards, collaboration, flexible working, and continuous learning.