ABA Scheduling Success Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and enhance the scheduling for clients and staff.

• Track authorized hours against actual usage to ensure compliance and continuity of care.

• Organize make-up sessions and address staffing coverage requirements.

• Effectively communicate scheduling updates and changes with families, BCBAs, and RBTs.

• Monitor scheduling gaps, utilization issues, and staffing requirements.

• Keep precise scheduling records in CentralReach.

• Facilitate efficient collaboration between clinical and administrative teams.

• Ensure that schedules meet operational and compliance standards.

• Assist in reducing service interruptions while maximizing client satisfaction.

• Uphold professionalism and confidentiality in all communications and documentation.

⛳️ Requirements

• Bachelor's degree (BA/BS) is highly preferred.

• A degree in Healthcare Administration, Business, Psychology, or a related field is highly preferred.

• Strong organizational skills and the ability to multitask effectively.

• Excellent communication and problem-solving skills.

• Preferred experience in healthcare scheduling, ABA scheduling, or medical coordination.

• Experience with CentralReach is preferred.

• Capability to thrive in a fast-paced environment with a keen attention to detail.

• Strong interpersonal skills and the ability to collaborate effectively with families and staff.

• Ability to work independently in a remote environment.

• Proficiency in Microsoft Office, Google Workspace, and various scheduling systems.

• Familiarity with ABA terminology and healthcare administration is preferred.

🏝️ Benefits

• Comfortable working U.S. hours.

• Remote work from home.