ABA Scheduling Coordinator

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Coordinate, schedule, and manage client appointments effectively.

• Optimize clinician availability while aligning appointments with client requirements.

• Monitor attendance and address issues such as conflicts, cancellations, and no-shows.

• Confirm appointments and establish reminder systems.

• Keep accurate scheduling records and communicate any changes promptly.

• Collaborate with clinicians to oversee scheduling throughout the client care process.

• Align staff schedules with their availability and clinical capacity.

• Pair clients with staff based on the specific needs of the clients and the qualifications of the staff.

• Develop and maintain group therapy schedules when applicable.

• Organize shadowing schedules for new behavior technicians.

• Identify staffing needs for technicians and communicate hiring requirements to the recruiting team.

• Provide float coverage across different regions as required.

• Audit schedules against scheduling spreadsheets and the EHR system.

• Resolve any discrepancies between scheduling records and EHR data.

• Act as the primary scheduling contact for clients and caregivers.

• Address scheduling concerns with professionalism and empathy.

• Collaborate with Human Resources, Intake, Recruiting, and Clinical teams.

• Maintain detailed and accurate staff and client scheduling data.

• Assess and enhance scheduling processes.

• Minimize cancellations and maximize clinician utilization.

• Implement best practices in scheduling and assist with the development of new policies and procedures.

⛳️ Requirements

• A minimum of 1 year of experience in ABA scheduling, Registered Behavior Technician roles, or experience in healthcare scheduling or dispatch required.

• Strong organizational skills with keen attention to detail.

• Ability to manage multiple competing priorities effectively.

• Exceptional written and verbal communication skills.

• Capacity to work collaboratively across teams and disciplines.

• Experience in scheduling, customer service, or administrative roles, preferably within healthcare or human services.

• Familiarity with scheduling software and data management tools is advantageous.

• Rotating Saturday coverage is required.

• Monday to Friday schedule from 9am to 6pm Mountain Time.

• Candidates must reside in AZ, CO, FL, GA, ID, NC, NM, OK, TX, or UT.

🏝️ Benefits

• Comprehensive health benefits.

• 401(k) retirement plan.

• Paid time off (PTO) per year.

• A supportive, mission-driven team environment.

• Access to tools, resources, and collaboration aimed at delivering high-quality care.

• Opportunities for career growth and advancement.