Workstation Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Establish and uphold the global endpoint hardware roadmap, standards, and lifecycle strategies for workstation technologies.

• Assess emerging endpoint technologies, operating systems, management platforms, and productivity solutions.

• Oversee compatibility testing and validation of hardware, software, applications, drivers, and peripherals.

• Design, implement, and support Windows and macOS workstation environments utilizing modern endpoint management platforms.

• Administer endpoint configurations, compliance policies, security standards, and device management solutions including Intune and Autopilot.

• Create automation and self-service capabilities to enhance operational efficiency and improve employee experience.

• Test, validate, and orchestrate the deployment of operating system, firmware, driver, and application updates.

• Assist in vulnerability remediation efforts.

• Collaborate with Cybersecurity, Infrastructure, Cloud, Networking, and Service Desk teams.

• Deliver advanced troubleshooting, root cause analysis, technical documentation, and support for endpoint modernization and transformation initiatives.

⛳️ Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; equivalent combinations of education and relevant experience will also be taken into account.

• Over 5 years of experience in endpoint engineering, workstation engineering, desktop engineering, or end-user computing within enterprise settings.

• Proficient in managing Windows workstation environments, endpoint lifecycle management, hardware standardization, software deployment, and patch management processes.

• Strong knowledge of Windows 10/11, Microsoft Intune, Endpoint Manager, Windows Autopilot, Microsoft Entra ID (Azure AD), Microsoft 365, and PowerShell automation.

• Experience with endpoint security technologies, device compliance management, software packaging, hardware asset lifecycle management, and endpoint troubleshooting.

• Demonstrated ability to evaluate technologies, manage technical projects, enhance processes, and balance security, usability, and operational needs.

• Prior experience supporting macOS environments, Jamf Pro, Azure Virtual Desktop, Tanium, or Digital Experience Monitoring tools is preferred.

• Proficient in English, with strong written and verbal communication skills and the capability to work effectively with global stakeholders.

🏝️ Benefits

• Collaborative and inclusive environment.

• Growth and career development opportunities.

• Opportunity to learn and expand skills.

• Chance to contribute to impactful clinical research work.