Workforce AI Engineer

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Shape the trajectory of enterprise AI solutions that enhance workforce productivity and foster innovation.

• Act as a senior technical authority for Microsoft 365 Copilot, Copilot Studio, Azure AI services, and associated tools.

• Contribute to the development of AI governance, security, compliance, and responsible adoption strategies.

• Collaborate with business and technology teams.

• Mentor engineers and citizen developers.

• Transform AI concepts into scalable solutions that benefit members and communities.

• Analyze root causes and record outage specifics along with customer impact.

• Address application performance issues and outages.

• Lead outage response calls to restore services.

• Conduct capacity planning for end-user environments, including virtual setups.

• Collaborate with third-party service providers to ensure comprehensive support.

• Execute maintenance and upgrades outside of standard business hours as required.

• Engage in an on-call rotation.

⛳️ Requirements

• A Bachelor's degree in Computer Information Systems or a related field, or equivalent experience in a professional setting, is required.

• A minimum of 5 years of experience in Information Technology is essential.

• At least 1 year of experience in IT engineering within an enterprise environment.

• Expertise in Microsoft 365 Copilot, Power Platform, and Power tools is necessary.

• A robust understanding of cloud technologies, security, governance, and service operations.

• Experience in change management.

• Familiarity with enterprise collaboration, productivity, or workplace technology platforms.

• Knowledge of infrastructure technologies including workstations, networking, storage, virtualization, and the integration of these systems.

• Flexibility to adjust work schedule for maintenance and upgrades outside of regular business hours.

• Willingness to be part of an on-call rotation.

• Sponsorship is not available for this position.

• Candidates must be available for in-person interviews at the Chattanooga, Tennessee headquarters.

• Candidates residing in California, New York, New Jersey, New Hampshire, or Massachusetts will not be considered.

🏝️ Benefits

• Fully remote work setup.

• Employee position.

• Chance to shape enterprise AI solutions and contribute to AI governance, security, compliance, and responsible adoption.

• Opportunities for mentorship.

• Support for professional innovation and the development of scalable AI solutions.