Wellness & Program Coordinator – Mental Health

This is a fully remote position, open to applicants in Florida.

📋 Description

• Supervise and guide adolescent clients (ages 13–17) through chat during virtual group sessions, transitions, and unstructured periods.

• Independently manage breakout rooms for de-escalation in the absence of a secondary therapist.

• Perform Green Space assessments and provide follow-up with parents bi-weekly.

• Conduct intake processes, upload sign-in sheets, prepare welcome kits, and keep census records updated.

• Create and distribute the weekly program newsletter.

• Monitor attendance and facilitate psych/IEP scheduling for new admissions.

• Offer real-time technical support to clients during sessions (Zoom, breakout rooms, chat).

• Engage with parents via phone and email regarding progress and logistical matters.

• Complete precise, same-day documentation, including wellness check-ins and incident reports.

• Promptly escalate safety concerns, disclosures, and behavioral flags to the clinical team.

⛳️ Requirements

• Proven experience working with adolescents in clinical, educational, or community mental health environments.

• Proficient in managing virtual group dynamics and capable of de-escalating situations independently, without in-room assistance.

• Tech-savvy, with proficiency in using Zoom, including breakout rooms (trainable if generally tech-friendly).

• Strong skills in documentation and incident reporting.

• Emotionally regulated, professional, and reliable under pressure.

• Acknowledges the limitations of a non-clinical role - escalates issues appropriately and refrains from making independent clinical decisions.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and growth.

• Supportive and inclusive work environment.