Web Content Specialist

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Create, revise, and finalize online content, such as database entries, user manuals, and web pages, while coordinating approvals with FHWA contacts and external stakeholders as necessary.

• Write and edit material for websites, SharePoint, and Google Sites pages in accordance with the TFHRC RD&T Communication Reference Guide, GPO Style Manual, and Chicago Manual of Style.

• Utilize Drupal, SharePoint, and Google Sites to upload, refresh, and publish web content, ensuring optimization for SEO and Section 508 accessibility.

• Design and produce graphics optimized for web usage, ensuring proper resolution, sizing, and file formats.

• Oversee and monitor quarterly content certifications while addressing broken links and other maintenance requirements.

• Track web pages to confirm that scheduled updates are implemented and suggest enhancements to readability, organization, and navigation.

• Create training materials and facilitate both in-person and virtual training sessions for FHWA staff on web content and database tools.

• Ensure quality control for online content and database entries, which includes editing dropdown values, cleaning data, and testing new functionalities.

⛳️ Requirements

• 5–7 years of experience in managing web content, including at least 3 years within the past 5 years.

• Bachelor’s degree in English, Communications, Marketing, Business, or a related field.

• Proficient in using Drupal, SharePoint, or Google Sites for web publishing and maintenance.

• Experience in the transportation industry, especially in highway or surface transportation research, is highly preferred.

• Strategic mindset regarding marketing trends and technologies.

• Strong problem-solving and critical thinking abilities.

• Capability to handle competing deadlines effectively.

• Experience in supporting intricate projects and transformation initiatives within the federal government.

• Comfort in managing complex client relationships.

• Ability to obtain and maintain a public trust clearance.

• Legal authorization to work in the U.S.

• Excellent analytical and time-management skills.

• Competence in organizing, prioritizing, and collaborating with others.

• Strong written and verbal communication skills, able to express ideas and solutions logically.

• Ability to remain composed under pressure and thrive in a fast-paced environment.

• Aptitude for receiving client feedback and adapting quickly and effectively.

• Quick to understand complex issues.

🏝️ Benefits

• Competitive salary.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.