Warranty Reimbursement Lead Consultant

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Preparing and assessing calculations for warranty parts and labor rates.

• Submitting warranty labor time guides, including coding tasks.

• Cross-referencing Excel data with PDF versions of repair orders.

• Detecting any missing repair orders within the sequence.

• Ensuring full compliance with relevant state statutes and manufacturer standards.

• Collaborating effectively with the team’s staff, senior manager, and partner.

• Overseeing a team of 10+ members while reporting to the partner and senior manager.

⛳️ Requirements

• Experience in franchised automotive settings, particularly within parts and service departments, along with a solid understanding of warranty processes.

• Previous experience in the automotive industry and/or expertise in warranty reimbursement, claims submission, and repair order evaluations are essential.

• Proficiency in Microsoft Office applications, particularly Excel, is mandatory.

• A collaborative team player with a keen attention to detail.

• An accounting degree is not necessary.

• A supportive attitude towards fellow team members within the Firm.

• Ability to maintain clear communication with team leaders.

• Capacity for self-accountability to meet deadlines promptly.

• Willingness to assist with additional responsibilities as needed.

🏝️ Benefits

• Competitive benefits package.

• Bonus program based on individual and firm performance.