Waiver Processing Assistant

This is a fully remote position, open to applicants in California, +6 more states.

📋 Description

• Review, process, track, and manage waiver applications along with associated documentation.

• Ensure that all submitted forms comply with organizational, regulatory, and program standards.

• Provide administrative assistance to clients, providers, and internal stakeholders.

• Communicate with applicants, service providers, and internal departments regarding the status of applications, requirements, and necessary corrections.

• Assist in the preparation and distribution of approval, denial, and request-for-information communications.

• Maintain confidential records in line with policies and privacy regulations.

• Support audits, quality assurance assessments, and compliance initiatives.

• Perform additional administrative tasks as assigned.

⛳️ Requirements

• High school diploma or GED.

• 1–3 years of experience in administrative roles, clerical work, data entry, or customer service.

• Strong attention to detail and accuracy.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent written and verbal communication abilities.

• Capability to handle confidential information with sensitivity.

• Strong organizational and time-management skills.

• Ability to multitask and stay updated with technologies that enhance team and customer service.

• Capable of working both independently and collaboratively within a team setting.

🏝️ Benefits

• Copay medical plan option.

• HSA medical plans with employer contributions to your HSA Account.

• Dental coverage.

• Vision coverage.

• Company-paid life insurance.

• Company-paid short- and long-term disability coverage.

• 401K savings plan with a generous company match.

• Training opportunities through LinkedIn Learning.

• Free wellness and mental health resources via the Employee Assistance Program (EAP).