VP, Revenue Operations

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and implement the operational framework for the go-to-market organization.

• Regularly present updates and insights to the board.

• Establish and lead a Revenue Operations team.

• Draft and promote the Rules of Engagement among stakeholders.

• Determine territory and account responsibilities.

• Establish standards for lead routing and BDR handoff.

• Create policies for partner co-selling and channel conflict resolution.

• Address ramp gaps and enhance the Sales Enablement function.

• Organize onboarding processes for GTM roles.

• Manage sales methodologies and playbooks.

• Develop the forecasting process for the Chief Revenue Officer.

• Oversee essential metrics related to pipeline and representative productivity.

• Assess and integrate an AI-native technology stack.

• Uphold data governance within the CRM with strong authority.

• Present findings to the board and maintain credibility through data.

• Coordinate cross-functional interests within GTM operations.

⛳️ Requirements

• 10–15+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy within a growing B2B SaaS environment, at the VP or Senior Director level with direct exposure to the board.

• Proven experience in establishing and enforcing a Rules of Engagement framework across various GTM motions, including navigating challenging discussions with sales leaders.

• A history of presenting pipeline health, forecasts, and GTM efficiency metrics directly to a board or similar investor group.

• Ability to hold field sales leaders accountable through data and analysis rather than hierarchical authority.

• Experience in people leadership, including hiring, developing, and managing a multi-functional team that includes RevOps analysts and sales enablement professionals.

• Comprehensive ownership of the entire RevOps stack, including CRM architecture, forecasting models, territory design, quota mechanics, and tool evaluation.

• Strong analytical skills: capable of constructing a bottoms-up coverage model, explaining Customer Acquisition Cost payback to a CFO, and converting rep-level data into a board-ready narrative.

• Practical experience in implementing agentic workflows or AI-assisted tools in a live GTM setting.

• Extensive experience with HubSpot or Salesforce architecture, encompassing data model design and process enforcement.

• Excellent communication abilities.

🏝️ Benefits

• Health insurance coverage.

• Retirement plan options.

• Paid time off benefits.

• Flexible work arrangements available.

• Opportunities for professional development.

• Performance-based bonuses.

• Stock option plans.

• Equipment allowances.

• Wellness program offerings.