Senior Revenue Operations Analyst – Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a business partner to leaders in Customer Excellence, helping to understand and pinpoint critical business questions and challenges.

• Oversee projects aimed at generating answers and solutions to these inquiries, as well as establishing KPIs to monitor outcomes.

• Deliver insights to executives that will foster performance enhancements and create scalable process improvements throughout the organization.

• Analyze extensive datasets to extract pertinent insights and design visual representations to communicate findings for executive review.

• Examine and track data for irregularities, identifying trends and potential business ramifications.

• Assist in the commission and territory planning processes with analytical support, offering strategic recommendations.

• Recognize opportunities within the business and suggest innovative solutions.

• Generate and present data-informed recommendations to Customer Excellence Leaders to refine strategies and boost performance.

• Act as a mentor and leader for junior analysts on the team.

⛳️ Requirements

• Bachelor's degree in a quantitative discipline (e.g., engineering, sciences, mathematics, statistics, business, or economics).

• Over 5 years of experience in an analytics position with progressive responsibility.

• Familiarity with Cloud and SaaS go-to-market (GTM) strategies.

• Experience in channel/partner roles is a plus.

• Proficient in SQL and data preparation for analysis, modeling, and visualization.

• Experience utilizing business intelligence tools such as Tableau, PowerBI, Looker, etc.

• Knowledge of statistical methods (time series analysis, cluster analysis, multivariate analysis).

• Proven experience in publishing and presenting data and insights to both executives and non-data users.

🏝️ Benefits

• Employer-subsidized medical, vision, and dental coverage for full-time employees.

• 401k Match to assist you in saving for your future (50% of your contribution up to the first 6% of your eligible pay).

• Monthly stipend to enhance your work and productivity.

• Flexible Time Away Program, along with Sick Time Off.

• US employees are automatically covered by Smartsheet-sponsored life insurance, short-term, and long-term disability plans.

• US employees enjoy 12 paid holidays each year.

• Up to 24 weeks of Parental Leave available.

• Personal paid Volunteer Day to contribute to our community.

• Opportunities for professional growth and development, including access to Udemy online courses.

• Company-funded perks, such as a counseling membership, local retail discounts, and your personal Smartsheet account.

• Teleworking options from any registered location in the U.S. (role specific).