VP of Member Growth

This is a fully remote position, open to applicants in New York.

📋 Description

• Take charge of member growth and enrollment objectives for Maven's primary business, including the revenue generated from these enrollments.

• Establish strategy, create plans, and function as a cross-functional control tower among teams that drive revenue.

• Design and oversee the enrollment journey from the eligible population through to enrollment and activation.

• Forge new partnerships and innovative growth strategies beyond current enrollment optimization channels.

• Develop and refine enrollment funnels, operational metrics, leading KPIs, and diagnostic systems.

• Collaborate with Client Success, Marketing, Product, Finance, Data, Clinical, Payer, Sales, and Operations teams, holding them accountable for operational KPIs.

• Lead and nurture a small, high-performing team while actively engaging in execution.

• Create measurement, segmentation, attribution, and forecasting frameworks in conjunction with Data and Finance.

• Confidently forecast enrollment and revenue.

⛳️ Requirements

• Over 10 years of experience in driving growth, enrollment, acquisition, or revenue outcomes.

• Proven history of personally owning and achieving targets, ideally in sectors such as healthcare, benefits, marketplaces, consumer subscription, or complex-funnel environments.

• A hands-on player-coach who remains actively engaged with data, funnels, planning, and execution.

• Exceptional quantitative skills, including the ability to build and analyze funnel models, assess opportunities, and design experiments.

• Strategic mindset to explore fundamentally new enrollment methods beyond incremental channel improvements.

• Demonstrated cross-functional leadership and accountability without direct authority over most partner teams.

• Insight into how enrollment impacts revenue and unit economics.

• Capability to collaborate with Finance on targets and forecasting.

• Comfort in a dynamic, mission-driven environment with high visibility and direct accountability for top-line metrics.

🏝️ Benefits

• Maven for Mavens: access to the complete platform and specialists, including care for mental health, reproductive health, family planning, and pediatrics.

• Whole-self care through wellness partnerships.

• Hybrid work model, in-office meals, and collaborative work days.

• 16 weeks of 100% paid parental leave and a new parent stipend (for Mavens who have been with us for 1 year or more).

• Annual professional development stipend and access to a personal career coach through Maven for Mavens.

• 401K matching for US-based employees, with immediate vesting.

• Employer-covered health, dental, and insurance plan options.