VP, Global Technology Services

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take charge of technology services delivery across ongoing engagements, ensuring technical excellence, timely execution, and adherence to project scope.

• Act as a senior technical and strategic consultant for clients, translating intricate architecture, engineering, and platform capabilities into understandable business outcomes.

• Engage directly in client projects as necessary to maintain delivery integrity, especially for the most complex or high-stakes engagements.

• Provide thought leadership in responses to RFPs and RFIs, ensuring technical viability, clarity, and alignment with industry best practices.

• Establish and uphold architectural standards, delivery governance, and quality frameworks across the organization.

• Lead, nurture, and retain a team of Directors, senior architects, and engineers within the Adobe and Salesforce ecosystems and web engineering.

• Cultivate a culture of technical excellence, accountability, and ongoing learning.

• Set benchmarks and best practices for system integrations and email engineering, including responsive design, rendering compatibility, templating architecture, and deployment workflows.

• Identify avenues for practice innovation, such as accelerators, reusable frameworks, and AI and ML advancements.

• Collaborate with Sales and leadership on pipeline development, co-selling partnerships, and capability positioning.

• Drive processes and operating rhythms within a matrixed, cross-functional team where formal structures are still under development.

• Work closely with Sales, Alliances, Business Operations, and Delivery Management to ensure smooth transitions from pre-sales to execution.

• Develop scalable delivery frameworks, scoping standards, and technical governance models that minimize variability and safeguard margins across platform and email projects.

• Proactively identify and resolve operational gaps before they escalate into client or financial issues.

⛳️ Requirements

• A minimum of 10 years of experience in marketing technology, solution architecture, software engineering, or digital consulting.

• At least 3 to 5 years in a leadership position (Director or equivalent).

• Demonstrated success in leading delivery across multiple complex projects simultaneously in a consulting or agency setting.

• Highly adept at navigating ambiguous and fast-paced environments where processes must be developed in tandem with execution.

• Strong cross-functional influencer capable of driving alignment without relying on formal authority.

• Excellent executive presence and communication skills, with the ability to lead discussions with clients at the VP and C-Suite levels.

• In-depth, hands-on expertise in at least one area of the Adobe ecosystem (AEP, AEM, CDP, Marketo, AJO, CJA) or Salesforce ecosystem (Marketing Cloud, Data Cloud, Account Engage, Agentforce, Sales Cloud), along with working knowledge across the other.

• Solid background in email development, including HTML/CSS email engineering, responsive design, rendering compatibility across clients and devices, ESP integrations, and templating frameworks.

• Comprehensive understanding of enterprise data architecture, identity resolution, and customer 360 strategies.

• Experience in integrating martech platforms with data warehouses, CRMs, CMS platforms, and cloud infrastructure.

• Familiarity with AI and ML capabilities across marketing and data platforms.

• Candidates must possess current work authorization for the U.S. or Canada.

• Candidates must be based in North America.

🏝️ Benefits

• Annual performance-based bonus.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Short-term and long-term disability insurance.

• Life and AD&D insurance.

• Flexible Paid Time Off.

• Various additional benefits and perks.

• No relocation assistance is available at this time.