Virtual Case Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Facilitate the smooth transition of clients through each phase of the pre-litigation process.

• Act as the main point of contact for clients, delivering updates and addressing inquiries in a professional manner.

• Gather, organize, and preserve case-related documents and records.

• Oversee pre-litigation files.

• Coordinate, supervise, and monitor the collection of medical records and supplementary documentation.

⛳️ Requirements

• Exceptionally organized and detail-focused.

• Strong skills in time management and prioritization.

• Proactive and self-driven work approach.

• Effective and professional written and verbal communication skills.

• Capability to handle multiple cases at once.

• Comfortable with regular inbound and outbound client communication.

• Strong sense of accountability and professional integrity.

• Eagerness to ask questions and seek clarification.

• Alignment with our core values of trust, compassion, and responsive communication.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.