Virtual Assistant – Executive, Sales & Operations Support

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Deliver daily administrative assistance to the Business Owner and Office Manager.

• Oversee calendars, appointments, reminders, and various administrative responsibilities.

• Create documents, reports, correspondence, and business files.

• Organize and sustain digital filing systems.

• Aid in email management and routine business administration.

• Execute ad hoc administrative tasks as needed.

• Maintain and refresh CRM records.

• Support property listing administration and sales documentation.

• Arrange appointments and follow-ups with clients.

• Assist in database management and sales administration.

• Provide administrative assistance to the Sales Team.

• Respond swiftly and professionally to guest inquiries.

• Handle booking inquiries and guest communications.

• Assist with check-in and check-out correspondence.

• Coordinate maintenance requests with contractors and suppliers.

• Organize cleaning schedules and ensure property readiness.

• Offer outstanding customer service while maintaining a friendly and professional communication style.

• Help schedule content for Facebook and Instagram.

• Support promotional campaigns, events, and marketing initiatives.

• Assist in content coordination and marketing administration.

• Contribute innovative ideas that foster business growth and enhance customer engagement.

• Collaborate effectively with the Business Owner, Office Manager, and Sales Team.

• Assist in various business areas as operational priorities evolve.

• Learn and effectively use business systems.

• Identify opportunities to enhance workflows and business processes.

• Exhibit initiative by anticipating tasks and completing them with minimal oversight.

⛳️ Requirements

• 3-5 years of experience as a Virtual Assistant, Executive Assistant, Administrative Assistant, Sales Administrator, or a comparable support role.

• Excellent written and verbal communication skills in English.

• Exceptional grammar, spelling, and professional business writing abilities.

• Outstanding customer service and relationship management capabilities.

• Highly organized with remarkable attention to detail.

• Demonstrated ability to juggle multiple priorities in a fast-paced environment.

• Strong problem-solving skills with the capacity to work independently.

• Tech-savvy with a quick aptitude for learning new software and business systems.

• Experience with CRM platforms or the ability to swiftly adapt to new technology.

• Proficient in Google Workspace, including Google Drive, Google Chat, Gmail, Docs, and Sheets.

• Experience with, or willingness to learn, platforms such as REX CRM, Resly, Realworks, and RP Data.

• Creative mindset with an enthusiasm for supporting marketing and social media efforts.

• Positive, proactive, adaptable, and team-oriented work ethic.

• Professional phone etiquette coupled with a warm, engaging communication style.

• Ability to support multiple stakeholders while ensuring confidentiality and professionalism.

• A genuine passion for providing exceptional service to clients, guests, and the broader team.

🏝️ Benefits

• Genuinely caring Leadership Team

• Competitive salary package

• Company-provided full set-up for desktop/laptop with a backup internet

• Free pre-employment Medical Assessment (T&C apply)

• HMO on the first day of hire

• 15 Vacation Leaves and 5 Sick Leaves

• Annual Performance Reviews

• Unlimited Employee Referral Incentives

• Employee Loan Facilities

• Social Clubs and Interest Workshops

• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.

• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays