Virtual Administrative Assistant, LATAM

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Maintain an organized, accurate, and optimized calendar for the owner and sales team to ensure priorities are addressed promptly.

• Manage the scheduling of appointments from start to finish (including confirmations, reminders, reschedules, and follow-ups) with meticulous attention to detail and time zones.

• Act as a professional first point of contact for clients via phone, ensuring that every call is managed in an organized, confident, and helpful manner.

• Assist the sales team with research to enhance outreach and conversations (including light lead/account research, background notes, and preparation summaries).

• Establish and maintain a reliable follow-up system to ensure that no client request, appointment, or action item is overlooked.

• Collaborate with various stakeholders (owner, sales team, clients, and any internal partners) to ensure smooth workflow without delays.

• Organize information across different tools (calendar, email, notes, CRM if applicable) to keep the team updated on the latest status.

• Identify gaps and proactively recommend enhancements to workflows, templates, and coordination processes that save leadership time.

⛳️ Requirements

• Bilingual proficiency in English and Spanish (both verbal and written).

• Over 1 year of experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or Operations Coordinator.

• Demonstrated experience in calendar management and appointment scheduling (handling high volumes and frequent changes).

• Confidence and professionalism in speaking with clients over the phone (clear, calm, and service-oriented).

• Excellent written communication skills (ability to craft concise, accurate, and client-ready messages).

• Capability to work independently and produce high-quality work without the need for constant supervision (strong sense of ownership and follow-through).

• Nice to Have:

• Experience providing support to a founder/executive or a small sales-driven, client-facing team.

• Familiarity with CRMs or sales support processes (updating records, tracking follow-ups, maintaining clean pipeline notes).

• Experience coordinating among multiple stakeholders or departments in a remote environment.

• Exposure to consulting, engineering, construction, or professional services industries.

🏝️ Benefits

• Access to a $200k+ perk marketplace with immediate discounts on over 150 services.

• Access up to 50% of approved earnings before payday (no credit checks or fees).