Vice President – Strategic Accounts

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Take ownership and cultivate executive-level relationships within key accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leadership, and health system administrators.

• Design, implement, and uphold enterprise-level account strategies that encompass surgical workflows, pathology operations, and oncology care delivery.

• Spot opportunities to incorporate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.

• Direct Quarterly Business Reviews (QBRs) that concentrate on performance, utilization trends, outcomes, and initiatives for future growth.

• Evaluate account- and regional-level data to uncover growth prospects, adoption challenges, and productivity deficiencies.

• Act as a strategic ally to Regional Business Directors by synchronizing enterprise priorities with regional planning, prioritization, and tactical execution.

• Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.

• Assume primary responsibility for strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service enhancements.

• Facilitate cross-functional execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to guarantee the successful implementation of enterprise initiatives.

• Define project parameters, timelines, deliverables, and success metrics; monitor progress using CRM and project management tools.

• Assist in new business development and account growth by aiding with intricate deal strategies, value positioning, and navigating institutional decision-making processes.

• Act as a senior escalation point for strategic accounts, ensuring alignment between customer expectations and Caris operational performance.

• Represent Caris Life Sciences at the highest levels of customer leadership as a long-term partner in precision medicine.

⛳️ Requirements

• Bachelor’s degree in life sciences, business, or a related field.

• A minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.

• Solid understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.

• Proven success in driving growth within intricate, matrixed healthcare environments.

• Established ability to influence without direct authority and lead cross-functional and field teams.

• Proficiency in CRM systems (e.g., Salesforce), reporting tools, and the Microsoft Office Suite.

• Capability to successfully complete pre-employment processes, including background checks, drug screenings, and reference checks.

🏝️ Benefits

• Continuous training related to Caris products, systems, regulatory requirements, and commercial processes will be required.