Vice President of International Operations

This is a fully remote position, open to applicants in Spain, +1 more country.

📋 Description

• Accountable for enhancing the overall brand experience and optimizing unit economics in international markets.

• Play a crucial role in pinpointing opportunities to boost unit economics, drive holistic studio sales growth, enhance member acquisition, improve member experience, and refine product expression while nurturing relationships with franchise partners and their teams.

• Formulate a detailed multi-year strategy and execution plan focused on member experience, brand expression, and studio-level growth and profitability.

• Enhance operational processes and playbooks to foster increased member acquisition, engagement, and retention.

• Create and implement comprehensive strategies to identify, assess, and distribute best practices regarding coach training and compensation, class scheduling and utilization, member engagement and retention, lead generation, and new member growth.

• Spearhead competitive research and analysis concerning industry advancements and best practices for studio fitness operations.

• Collaborate with cross-functional teams, including legal, finance, operations, and marketing, to establish support systems and disseminate best practices that enhance SSS, profitability, brand consistency, and operational excellence.

• Prepare regular reports and presentations for senior leadership regarding international franchisee operational performance metrics and growth prospects.

• Share best practices from Orangetheory’s domestic departments with Master franchisees throughout Orangetheory’s International Units.

⛳️ Requirements

• A minimum of a Bachelor's degree (Master’s preferred) in Business Administration, International Business, or a related field.

• At least 10 years of experience in franchise operational leadership, studio-level revenue and profitability growth, with a proven success record in international markets.

• Extensive experience in international franchise operations, growth through revenue expansion opportunities, membership sales and engagement, member experience and referrals, 4-wall economics improvement, and local partnership development, among others.

• Franchise industry experience with multiple brands is strongly preferred (International focused).

• A strong sense of cultural awareness and sensitivity is essential for navigating diverse international markets.

• Valuable experience working with teams and clients from various cultural backgrounds.

• Proven ability to thrive in a fast-paced, dynamic environment with a high level of autonomy and accountability.

• Experience in the health, wellness, or fitness industry is preferred.

🏝️ Benefits

• Medical, Dental, and Vision Coverage

• Hybrid Work Environment

• Life and Disability Insurance

• Unlimited Time Off + Paid Holidays

• Flexible Fridays between Memorial Day and Labor Day

• 401(K) Savings Plan Matching at 4%

• 10 Coaching and Therapy Sessions

• Mental Health Benefits

• Brand Discounts & Reimbursements

• In-house Workout Facilities

• Professional Development Opportunities

• Team Building, Employee Engagement Activities & so much more