Vice President – National Accounts Off-Premise

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Build and oversee a top-tier Off-Premise National Account organization.

• Propel significant growth with strategically vital retail partners.

• Formulate customer strategies, talent acquisition, account management, Joint Business Planning practices, and senior-level client relationships.

• Define the overarching agenda for Off-Premise National Accounts and segment accounts accordingly.

• Assess resource allocation and establish growth expectations and priorities for each account.

• Convert company, portfolio, and Power Brand strategies into tailored customer strategies.

• Develop channel strategies across grocery, mass, club, liquor, convenience, and other crucial trade classes.

• Identify opportunities in customer and channel white spaces.

• Lead, mentor, and cultivate the Off-Premise National Account team.

• Set performance benchmarks, succession planning, and foster a culture of high performance.

• Manage enterprise relationships with key retail accounts.

• Build relationships at the C-suite, SVP, and VP levels with essential customers.

• Spearhead major customer negotiations and personally engage in escalated relationships or growth prospects.

• Position Heaven Hill as a strategic partner for growth.

• Implement Strategic Customer Management methodologies and uphold JBP standards.

• Generate customer-specific growth hypotheses while integrating insights from category, consumer, shopper, and financial perspectives.

• Conduct executive customer reviews and quarterly assessments of account performance.

• Ensure strategic plans are executed effectively at the field level.

• Coordinate efforts among Category Management, RGM, Customer Marketing, Insights/Analytics, Marketing, Finance, Supply Chain, and Field Sales to leverage customer opportunities.

• Synchronize distributor strategies, field coordination, and commercial functions with customer priorities and timelines.

⛳️ Requirements

• Bachelor’s Degree in Business, Marketing, or a related field.

• At least 15 years of progressive commercial leadership experience within the alcohol beverage sector.

• Experience in Consumer Packaged Goods (CPG) with a preference for understanding the three-tier system.

• A minimum of 8 years of experience working with major national or regional Off-Premise customers.

• Direct involvement with various major classes of trade: mass, club, grocery, liquor, and/or convenience.

• Prior leadership experience within a National Accounts team.

• Proven experience in Joint Business Planning with sophisticated retailers.

• Demonstrated capability in building or transforming a customer organization.

• Strong familiarity with syndicated data (Circana/Nielsen) and retailer data platforms.

• A successful track record in talent development.

• Valid Driver's License.

• Practical experience with retailer data, profitability, RGM, assortment, velocity, and opportunity analysis (preferred but not essential).

• Understanding of customer P&Ls, trade economics, pricing, mix, margin, and ROI (preferred but not essential).

• Willingness to travel nationally up to 50% of the time.

• Capability to stand, walk, use hands and fingers for handling objects, operate a computer, and reach with hands and arms.

• Ability to occasionally lift up to 25 pounds.

🏝️ Benefits

• Paid Vacation.

• 11 Paid Holidays.

• Health, Dental & Vision eligibility starting from day one.

• FSA/HSA options.

• 401K matching.

• Employee Assistance Program (EAP).

• Maternity/Paternity Leave.