Vice President – National Accounts

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Act as the executive sponsor and primary strategic relationship leader for designated national and enterprise-level accounts.

• Formulate and implement account strategies aimed at client retention, revenue enhancement, and the development of long-term partnerships.

• Establish and nurture strong executive-level relationships with customers, brokers, TPAs, carriers, self-insured employers, and other industry participants.

• Collaborate with Operations leadership to ensure adherence to contracts, maintain service excellence, and achieve performance guarantees and client goals.

• Facilitate executive business reviews, strategic planning sessions, and performance conversations with clients and key Medlogix stakeholders.

• Recognize emerging client requirements, industry trends, and opportunities to broaden Medlogix's product and service offerings.

• Work with Business Development and Sales leadership to promote account growth, cross-selling, and upselling initiatives.

• Provide strategic insights and market intelligence to support organizational growth efforts and product development.

• Serve as an executive escalation point for complex client challenges and coordinate resolutions across internal departments.

• Track client satisfaction metrics and implement action plans to enhance customer engagement and retention.

• Represent Medlogix at industry conferences, trade shows, association gatherings, and networking events.

• Maintain precise records of client activities, growth opportunities, and strategic account plans within the CRM system.

• Drive strategic onboarding and implementation initiatives for new national accounts and significant client expansions.

• Provide leadership and mentorship to Account Management teams while supporting the development of best practices in client relationship management.

• Collaborate with Executive Leadership to set annual account growth targets and business development strategies.

⛳️ Requirements

• A Bachelor's degree in Business Administration, Healthcare Administration, Marketing, Finance, or a related field is required; a Master's degree is preferred.

• 7-10 years of experience in account management, client services, business development, or strategic relationship management.

• At least 5+ years of leadership experience managing national or enterprise accounts.

• Extensive background in Workers' Compensation, Auto Casualty, Medical Claims Management, Independent Medical Examination (IME), Peer Review, Managed Care, or related healthcare services.

• Proven track record of increasing revenue within existing client relationships and managing large, complex customer portfolios.

• Demonstrated capability to engage and influence executive-level stakeholders.

• Strong skills in presentation, negotiation, and strategic planning.

• Experience with CRM platforms and account management technologies.

• Willingness to travel as necessary for client meetings, conferences, and business development activities.

🏝️ Benefits

• 401(k) Matching

• Dental Insurance

• Disability Insurance

• Employee Assistance Program

• Flexible Spending Account

• Health Insurance

• Life Insurance

• Paid Time Off

• Professional Development Assistance

• Referral Program

• Retirement Plan

• Tuition Reimbursement

• Vision Insurance