Veterinary Medical Assistants, Medical Professionals – Technical Customer Service

This is a fully remote position, open to applicants in Germany.

📋 Description

• Diagnosing and resolving issues with our technical equipment (hematology and biochemistry).

• Assisting veterinarians with the operation of devices and addressing technical concerns.

• Actively engaging with the team to ensure optimal customer service.

⛳️ Requirements

• Customer-oriented with a background in customer support.

• Strong service orientation along with exceptional verbal and written communication abilities in both German and English.

• A passion for technology and experience with biotech instruments.

• Calm, inventive, highly precise, and analytical in approach.

• Self-motivated, enjoys collaboration in a large team, and prefers dynamic over routine tasks.

• Working style characterized by creativity, empathy, attention to detail, and precision.

🏝️ Benefits

• An opportunity to join an international, rapidly expanding company.

• Autonomous and accountable work in a sustainable industry.

• Comprehensive and professional onboarding, along with regular technical discussions within a skilled and dedicated team.

• A high degree of innovation and market responsiveness.

• A role that is both challenging and diverse.

• Regular working hours that are leisure- and family-friendly, promoting an excellent work–life balance.

• Extra days off for social engagement.