Vendor Solutions Representative – IBM-SW

This is a fully remote position, open to applicants in Panama, +1 more country.

📋 Description

• Conduct research and identify new product and solution opportunities for assigned customers and accounts.

• Promote the products and services of TD SYNNEX.

• Oversee customer engagements, follow up on quotes, and manage the sales pipeline.

• Educate clients on vendor pricing programs and promotional offerings.

• Cultivate and enhance customer relationships as the main point of contact.

• Interact with customers to assess their needs and advocate for appropriate products and solutions.

• Configure, price, quote, and process requests for hardware, software, services, and design configurations.

• Offer educational and technical support on product alternatives, cross-referencing, renewals, warranty uplifts, consolidations, and additional solutions.

• Market the TD SYNNEX product portfolio and promote the integration of its offerings.

• Negotiate pricing, freight terms, return policies, product substitutions, insurance, and contract terminations.

• Collaborate with customers, colleagues, and vendors to address pre-sales issues and escalate matters as necessary.

• Carry out additional responsibilities as required.

• Adhere to attendance and punctuality standards.

• Represent the company in sales-related activities and act as an intermediary between customers and the organization.

⛳️ Requirements

• High School Graduate with a diploma; relevant field of study required.

• College degree or equivalent experience that provides comparable knowledge and job skills.

• Minimum of 1 year of relevant work experience.

• Proficient in English (B2 level or higher) is required.

• Capable of following instructions and seeking clarification when necessary.

• Able to quickly and accurately use a 10-key keypad.

• Strong data entry capabilities.

• Competent in performing basic mathematical calculations.

• Skilled at noticing and addressing important details with precision and efficiency.

• Effective communicator, able to convey essential information clearly.

• Proficient in skilled negotiation, promoting/selling ideas persuasively, and closing deals for mutually beneficial outcomes.

• Strong interpersonal skills across diverse cultures.

• Excellent organizational and time management abilities.

• Capable of working under pressure and managing high workloads with deadlines.

• Committed to upholding social, ethical, and organizational standards.

• Able to work independently with minimal supervision.

• Capable of remaining immobile for extended periods.

• Proficient in building effective working relationships.

• Sensitive to the needs, concerns, and feelings of others.

• Quick learner of new systems and technologies.

• Intermediate proficiency in relevant computer applications.

• Associate Degree in Business, IT, or a related field is preferred.

🏝️ Benefits

• Elective benefits customized to the employee’s country and lifestyle.

• Structured leadership and professional development programs.

• Access to on-demand professional development courses.

• Participation in seminars and events focused on financial, physical, and mental well-being.

• Global Life Empowerment Assistance Program.

• Inclusive education and peer-to-peer discussions.

• Fair growth and development opportunities.

• Onboarding program featuring networking possibilities within the first 30 days.

• Internal, peer-led inclusive communities and activities.

• Business resource groups.

• Local volunteer opportunities.

• Environmental and social initiatives.