Vendor Governance & Controls Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide guidance and coaching to Vendor Relationship Managers during the RFP processes regarding evaluation frameworks, scoring methods, and documentation standards.

• Develop and conduct comprehensive Vendor Lifecycle Training for VRMs, business unit leaders, and cross-functional stakeholders.

• Ensure timely completion of vendor scorecards and manage performance review schedules.

• Report scorecard non-compliance to senior leadership and ensure that outcomes inform vendor management strategies.

• Spearhead vendor accountability initiatives, which include performance enhancement plans, monitoring contract adherence, and managing escalations.

• Counsel business unit leaders on their vendor oversight duties and governance structures.

• Oversee compliance with vendor governance policies, controls, and standard operating procedures.

• Detect deviations, offer coaching and remediation advice, and escalate systemic non-compliance issues.

• Generate governance reports and trend analyses for senior leadership using scorecard data, assessment results, and performance metrics.

• Work collaboratively with Compliance, Legal, Procurement, and Risk teams to implement controls within the vendor management lifecycle.

• Identify process deficiencies, suggest enhancements, and foster behavioral changes through training, accountability frameworks, and visibility to executives.

• Travel alongside VRMs for vendor onsite evaluations, up to 10% of the time.

⛳️ Requirements

• Bachelor's degree in Business, Finance, Organizational Development, or a related field.

• 5–8 years of experience in vendor management, business controls, or third-party governance within a financial services environment.

• Proven experience in a controls, compliance, or governance-centric position.

• Established history of holding business stakeholders accountable to governance benchmarks, scorecards, or performance frameworks.

• Experience in facilitating training, workshops, or enablement sessions for business unit audiences.

• Strong knowledge of vendor management lifecycle concepts.

• Familiarity with OCC, FFIEC, and CFPB regulatory guidelines concerning third-party governance responsibilities.

• Excellent interpersonal, influencing, and presentation abilities.

• Willingness and ability to travel up to 10% for vendor onsite evaluations.

• Preferred: MBA or advanced degree in Business, Organizational Leadership, or Risk Management.

• Preferred: Professional certifications such as CTPS, CRVPM, or equivalent vendor governance credentials.

• Preferred: Experience with vendor performance management systems such as Zip, ProcessUnity, or Archer.

• Preferred: Six Sigma, Lean, or change management certifications like Prosci.

• Preferred: Previous experience in business controls, internal audit, or compliance consulting within financial services.

• Preferred: Experience in designing and delivering adult learning or corporate training programs.

🏝️ Benefits

• Eligibility for annual incentive compensation of up to 10%.

• Comprehensive medical, dental, and employer-sponsored vision plans through UnitedHealthcare (UHC).

• UHC benefits including Sweat Equity, free Calm App subscription, UHC rewards, Real Appeal, and Quit For Life.

• Flexible Spending Account available.

• Lifestyle Spending Account for expenses related to physical, mental, and financial well-being.

• Company-funded short-term and long-term disability insurance.

• Voluntary supplemental life insurance and enhanced disability coverage options.

• Colonial Accident and Hospitalization insurance provided by the company.

• Company-paid maternity and parental leave benefits.

• Pre-tax commuter benefits offered.

• LifeBalance membership with discounts on outdoor activities, arts, health, and fitness.

• Discounts on pet and car insurance.

• Access to LegalShield and relaxation/stress management tools.

• Discounts on shows, travel, and car rentals through Plum Benefits.

• Up to $5,000 annually in tuition reimbursement.

• Opportunities to attend relevant conferences and career development events via Kapitus Academy.

• Reimbursement for work-related travel expenses.

• Paid time off and sick leave provided.

• 401(k) plan through Fidelity with a 25% match on contributions, up to 6% of annual salary.