
Vacation Planning Specialist
Posted Aug 2

Posted Aug 2
This is a fully remote position, open to applicants in Washington.
• Deliver exceptional customer service to clients organizing their vacations.
• Aid in researching and coordinating travel options, including vacation packages, cruises, tours, and hotel accommodations.
• Address client inquiries and offer valuable travel-related information.
• Liaise with travel suppliers to verify reservations and travel details.
• Keep precise records of client interactions and travel bookings.
• Remain updated on travel promotions, supplier news, and destination insights.
• Offer assistance to clients before and after their travels as necessary.
• Excellent customer service and communication abilities.
• Capability to work independently in a remote setting.
• Proficiency in using email, online platforms, and basic computer applications.
• Well-organized with a keen attention to detail.
• Positive demeanor and professional communication style.
• Prior experience in customer service or the travel industry is beneficial but not mandatory.
• Opportunity to work remotely.
• Flexible scheduling options available.
• Access to training and resources within the travel industry.
• Continuous support from a knowledgeable travel team.
• Travel industry benefits and supplier discounts when applicable.
Mercor
The Cigna Group
SSM Health
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