UX/UI Lead – B2B Product Experience

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Develop a comprehensive understanding of our users, including their goals, constraints, and decision-making processes.

• Identify product challenges and question assumptions prior to suggesting interface solutions.

• Assist in defining product requirements, workflows, and prioritization.

• Apply behavioral and cognitive principles to intricate enterprise workflows.

• Establish and uphold the UX/UI strategy for a sophisticated B2B SaaS platform.

• Design workflows tailored for risk, compliance, and data-intelligence applications.

• Transform complex product requirements into clear and user-friendly interfaces.

• Produce detailed designs that can be effectively implemented by engineering teams.

• Collaborate with engineers to address technical limitations and ensure design quality during implementation.

• Create and sustain a scalable design system.

• Design for diverse markets, including Europe, the United States, and Latin America.

• Develop multi-user workflows, permission models, administrative tools, dashboards, and onboarding processes.

• Simplify complex data and processes for non-technical users.

• Support product marketing initiatives through onboarding, feature launches, in-product messaging, and sales enablement materials.

• Collaborate closely with the CEO, Head of AI, product and engineering teams, and regional sales teams.

• Conduct user research with enterprise clients, including compliance teams, risk teams, administrators, and senior decision-makers.

• Test product hypotheses and validate designs both pre- and post-implementation.

• Review completed work and enhance the product based on user feedback, observed behaviors, and product data.

⛳️ Requirements

• Minimum of 8 years of experience in UX/UI or product design.

• Multiple years of experience in B2B SaaS or enterprise software environments.

• Strong product judgment and a proven track record of making effective product decisions.

• In-depth understanding of user psychology, behavior, and decision-making processes.

• Capability to define problems, challenge assumptions, and reason from first principles.

• A portfolio that highlights your contributions to product decisions, not just final interface designs.

• A portfolio showcasing work from research and early concepts through to delivered products.

• Experience in designing complex workflows and data-intensive interfaces.

• Experience with products involving multiple users or stakeholders.

• Experience in creating or maintaining a design system.

• Experience working directly with software engineers.

• Ability to grasp technical constraints and produce designs that are ready for implementation.

• Evidence demonstrating that your work has improved conversion, adoption, retention, usability, or sales outcomes.

• A working knowledge of product positioning, messaging, and feature launches.

• Excellent written and verbal communication skills.

• Experience working remotely and across various time zones.

🏝️ Benefits

• Options for remote work.