UX Designer

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Create comprehensive user experiences from preliminary sketches and wireframes to high-fidelity, responsive prototypes across various product modules.

• Evaluate implemented features prior to launch to ensure accuracy and consistency.

• Establish success metrics for design projects and monitor post-launch effects utilizing product analytics and user feedback.

• Integrate accessibility and usability best practices in all deliverables.

• Generate high-fidelity screens and detailed specifications in Figma, available in both English and Brazilian Portuguese.

• Collaborate with the UX Lead and front-end team to develop and enhance BotCity’s Design System.

• Assess existing functionalities and suggest UX enhancements to minimize friction and boost user efficiency.

• Construct interactive prototypes to evaluate usability and convey complex workflows.

• Assist in product discovery alongside the UX Lead and PM through qualitative interviews, user journey mapping, and validation with B2B clients.

• Transform research insights into UX artifacts such as User Journey Maps and Personas.

• Document and disseminate insights with the team.

• Collaborate with Product, Engineering, and Customer Success to ensure design solutions harmonize with technical limitations and business objectives.

• Report directly to the UX Lead.

⛳️ Requirements

• A Bachelor's degree in Communication, Design, or a related discipline.

• Over 5 years of experience as a UX/Product Designer, working end-to-end on digital products.

• Familiarity with accessibility standards applied to real-world products.

• Experience collaborating with front-end engineers, reviewing implementations, and ensuring design fidelity.

• Strong background in user testing, including remote or A/B testing.

• Proficient in UI design and high-fidelity prototyping using Figma.

• Capability to design responsive interfaces for web and mobile platforms where feasible.

• Experience in building or contributing to Design Systems, including components, patterns, tokens, and libraries.

• Expertise in conducting qualitative interviews and usability testing.

• Experience in mapping Critical User Journeys.

• Ability to convert findings into clear insights, opportunities, and recommendations.

• Knowledge of Design Thinking and Agile methodologies.

• Proficient in UX/usability tools such as Figma, UserTesting, and Maze.

• Familiarity with MS Office/Excel, Google Suite, and Notion.

• Demonstrated ownership with a proactive approach and sound judgment.

• Customer-focused and detail-oriented mindset.

• Prior experience in a fast-paced startup environment that is early-stage and high-growth.

• Strong communication skills and a collaborative team spirit.

• Fluent in Portuguese.

• Advanced proficiency in English.

• Willingness to travel as necessary to support events and connect with the team.

• Familiarity with technical products such as developer tools, automation, Python, or AI is an added advantage.

• Previous experience with B2B products is preferred.

🏝️ Benefits

• Global remote work environment.

• Opportunity to be part of a rapidly growing company supported by a $12M Series A funding.

• Chance to work with over 1,000 customers across more than 70 countries, including notable clients like Bayer and LG.

• Opportunity to contribute to a product recognized by G2 as one of the top 25 emerging platforms worldwide.

• Collaborate with teams across the US and LATAM.

• Flexibility to travel as necessary to support events and engage with the team.