UX Designer

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Take charge of the "understanding" phase in the product lifecycle, pinpointing user pain points and business opportunities prior to the design of any solution.

• Strategically plan and execute qualitative interviews along with quantitative studies to extract actionable insights.

• Facilitate user testing and interview sessions to validate hypotheses and prototypes directly with B2B clients.

• Convert raw data into UX artifacts such as User Journey Maps, Personas, and Service Blueprints to steer the development team.

• Oversee the entire design cycle for new features, from initial sketches and wireframes to high-fidelity prototypes.

• Evaluate existing functionalities and suggest UX enhancements to minimize friction and boost user efficiency.

• Create high-fidelity screens and detailed specifications in Figma, ensuring the development team possesses all necessary components for accurate implementation.

• Develop interactive prototypes to assess usability and convey complex workflows to stakeholders.

• Collaborate with Product, Business, Customer Success, and Engineering teams to ensure design solutions are in harmony with technical constraints and business objectives.

⛳️ Requirements

• A minimum of 3 years of experience in Design or Product Research for a SaaS B2B product.

• A demonstrable portfolio showcasing end-to-end UX projects.

• Proven expertise in qualitative and quantitative methodologies, including moderating interviews and conducting thematic analysis.

• Strong background in user testing, whether through remote methods or A/B Testing.

• Proven experience in Research, covering hypothesis formulation, user interviews, benchmarking against other products, and problem definition.

• Capability to prototype at a level that supports comprehensive delivery.

• Established ability to map Critical User Journeys, highlighting friction points and potential opportunities.

• Ability to convert research findings into clear insights, opportunities, and actionable recommendations.

• Familiarity with Design Thinking and agile methodologies.

• Proficiency in UX usability tools such as Figma, UserTesting, and Maze.

• Experience with MS Office/Excel, Google Suite, and Notion.

• Previous experience in a fast-paced startup environment that is in its early stages and experiencing high growth.

• Willingness to travel as necessary to support events and engage with the team.

• Fluent in Portuguese.

• Advanced proficiency in English.

🏝️ Benefits

• Flexible work arrangements