User Researcher – Legal AI Tech

This is a fully remote position, open to applicants in Germany.

📋 Description

• Collaborate with stakeholders to identify research requirements while overseeing the design, planning, and execution of in-depth qualitative research studies (such as interviews, contextual observations, and diary studies) alongside quantitative surveys.

• Utilize analysis techniques like parametric/non-parametric testing or semantic analysis to assess user behavior and generate actionable product insights.

• Work in partnership with fellow researchers, product designers, engineers, product managers, and legal professionals on research initiatives or to validate concepts and enhance user experience.

• Develop and contribute to various artifacts including personas, journey maps, our research insights database, and comprehensive reports.

• Clearly present findings to stakeholders, advocate for user needs, and assist in refining our research frameworks.

• Help shape the strategic direction of our Legal AI by comprehensively understanding and articulating the key concerns of our users.

⛳️ Requirements

• A valid residence and working permit for Germany.

• Proficiency in both German and English; knowledge of additional languages is advantageous.

• Over 1 year of user research experience, preferably in B2B SaaS or regulated sectors such as FinTech or LegalTech.

• A degree in HCI, Psychology, Human Factors, or a related discipline.

• Strong mixed-methods capabilities (including interviews, usability testing, surveys, and analytics) with a proven ability to translate data into clear user insights.

• Familiarity with tools like Figma/FigJam and a strong background in collaborative, dynamic, and iterative work environments.

• Excellent communication and stakeholder management skills, with the capability to guide teams through the research process.

• A portfolio and experience with remote research is considered an asset.

🏝️ Benefits

• Flexible working hours.

• 26 vacation days, plus December 24th & 31st off, and an additional vacation day for each year of employment (up to a total of 30 days).

• 100% remote work opportunity within Germany.

• A €1,000 budget for home office setup (disbursed with your first salary).

• Provision of a laptop (either Lenovo or Mac).

• Access to Urban Sports Club and other employee discounts based on location.

• Unlimited contract.