Unix and Linux Team Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide daily supervision for the Unix and Linux team by assigning and prioritizing tasks, addressing roadblocks, and ensuring efficient and timely service delivery.

• Manage the team’s service catalog and assess customer demands.

• Own and formulate the technical strategy and vision, guiding the team in its execution.

• Collaborate with federal and program leadership as a subject matter expert.

• Work alongside Project Managers and Scrum Masters on project timelines, execution, resource allocation, risk management, and status reporting.

• Occasionally serve as project manager for strategic team initiatives.

• Foster innovation and continuous improvement to introduce new services and methodologies.

• Supervise recruitment, hiring, performance management, training, and mentoring.

• Manage incidents, coordinate resolution efforts, communicate with stakeholders, and lead after-action reporting.

• Ensure reliable operations, maintenance, service delivery, project execution, modernization, and capability enhancement for compliant Unix and Linux systems supporting the NIH CIT Hosting and Storage Services Program.

⛳️ Requirements

• BS/BA and 6+ years of experience, or equivalent experience, in an IT-related discipline.

• Proven experience overseeing a portfolio of technology services and leading a technical team’s daily operations, including service delivery and project activities.

• People management experience, including recruiting, hiring, performance management, professional development, training, and mentoring a team of engineers.

• Experience leading technical projects and initiatives from conception through successful execution.

• Extensive hands-on experience and technical expertise across infrastructure technologies, including Unix and Linux variants and their associated supporting infrastructure services such as configuration management.

• Experience in designing, operating, troubleshooting, and optimizing complex enterprise environments.

• Proven ability to modernize technology services and delivery practices through standardization, automation, and emerging technologies such as AI.

• Familiarity with Agile and project management practices, managing priorities and backlogs, facilitating Scrum or similar delivery processes, and driving technical initiatives to completion.

• Working knowledge of ITIL principles and practices, including incident, problem, service request, change, and service level management.

• Capability to analyze complex technical and operational issues, provide technical guidance, and lead teams through problem resolution.

• Strong customer and stakeholder engagement skills, including the ability to translate technical issues, risks, and recommendations for both technical and non-technical audiences.

• Public Trust is required and must be maintained.

• Onsite fingerprinting at a designated facility is required.

• Relevant industry certifications in RHEL, Solaris, Unix, cloud technologies, ITIL, Agile, or project management are preferred.

• Experience in federal government, healthcare, or similarly regulated environments is preferred.

🏝️ Benefits

• Full benefits.

• Wellness programs.

• 401K matching.

• Competitive salary.

• Paid time off.

• AI-powered career tool identifying career steps and learning opportunities.

• Internal mobility team focused on career goals.

• Medical plan options, including Health Savings Accounts.

• Dental plan options.

• Vision plan options.

• 401(k) plan with pre-tax and post-tax contributions and company match.

• Flexible work weeks where possible.

• Vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.

• 15 days of paid leave per calendar year for new employees, prorated based on hire date.

• 10 paid holidays per year, prorated based on hire date.

• Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits.

• Life insurance.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.