UGC Producer – Testimonials

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Expand and enhance our testimonial ecosystem.

• Identify and onboard genuine users for testimonial campaigns through various channels, including Facebook Groups, in-app flows, and email outreach.

• Comprehend testimonial pricing and compensation frameworks, communicate effectively with contributors, and manage negotiations as necessary.

• Oversee testimonial agreements, consent forms, rights management, and payment coordination with meticulous attention to detail and accountability.

• Keep a well-organized and structured archive of all testimonial materials, contracts, and contributor statuses using Dropbox, Google Drive, Google Docs, and internal tracking systems.

• Ensure all materials are appropriately labeled, organized, and accessible for Creative Production, Affiliate Marketing, and other internal teams.

• Edit and enhance photos using AI for internal teams and campaigns; perform basic video editing and marking in Adobe Premiere Pro to prepare raw materials for editors and production teams.

• Engage in the creative production process: Actively take part in creative production discussions, design loops, brainstorming sessions, and performance reviews to gain insights into content needs and creative direction.

• Grasp marketing funnels, creative requests, and performance-driven content requirements to assist in sourcing the most relevant user stories and materials.

• Modify existing testimonial briefs and independently develop new briefs based on campaign objectives and previous successful instances.

• Work closely with Creative Production, CRM, Affiliate Marketing, and Support teams to ensure seamless workflows and timely asset delivery.

⛳️ Requirements

• Proven experience in testimonial coordination, UGC sourcing, content operations, community management, or user research.

• Native or fluent English with outstanding written and verbal communication abilities — empathetic, organized, and user-centric.

• Excellent organizational skills and comfort in working with structured systems, trackers, archives, and follow-up processes.

• Capability to independently manage multiple contributors, deadlines, agreements, and creative requests concurrently.

• Basic to intermediate proficiency in Adobe Premiere Pro, Photoshop, Google Workspace tools, and file management systems (Dropbox, Google Drive).

• High level of ownership and accountability, particularly when managing commercial-use materials, contributor payments, agreements, and budget tracking.

• Strong understanding of creative production workflows and eagerness to collaborate cross-functionally with marketing and creative teams.

• Bonus: Experience with Airtable.

• Background in health, wellness, or lifestyle industries.

• Familiarity with performance marketing creatives and UGC workflows.

🏝️ Benefits

• Open-minded teams.

• A welcoming and inclusive company culture.

• The chance to make a significant impact with a transformative health tech product.

• A competitive salary reflecting your unique expertise, skill set, and contribution to the product.