Travel Claims Examiner, Customer Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Process travel claims independently in line with relevant policies.

• Capable of reading, analyzing, and interpreting general business documents, technical procedures, benefit plans, and regulations.

• Manage incoming calls and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner.

• Consistently achieve established performance metrics, including both quantity and quality standards in claims processing.

• Keep up-to-date with Plans and effectively utilize this knowledge in claims payments, customer service, and all other job responsibilities.

• Ability to operate independently within established guidelines.

• Ensure compliance with HIPAA regulations.

⛳️ Requirements

• Strong time management abilities.

• Capacity to function independently within set guidelines.

• Exceptional interpersonal, verbal, and written communication skills.

• Intermediate proficiency in Microsoft Office applications.

• Problem-solving and issue resolution skills.

• Ability to thrive in a fast-paced, team-oriented environment.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development.

• Supportive team environment.