Transformation Success Engineer – TSE

Posted 5 days ago

This is a fully remote position, open to applicants in United Kingdom, +2 more countries.

πŸ“‹ Description

β€’ Perform technical migrations of customer environments from outdated systems to modern platforms.

β€’ Manage policy mappings, configure data retention, set up APIs, and validate log ingestion in accordance with Palo Alto Networks Golden Standard design templates.

β€’ Conduct practitioner-centered Day in the Life (DITL) workshops.

β€’ Provide education to customer teams on native platform workflows, alert triage, incident response, Agentic-AI, and automated playbooks.

β€’ Offer training through both individual sessions and group-based models.

β€’ Facilitate structured Value Realization sessions with technical stakeholders from the customer side.

β€’ Utilize native platform dashboards to showcase ROI, security effectiveness, and operational efficiency.

β€’ Obtain formal project sign-off and ensure customer satisfaction.

β€’ Manage the comprehensive customer transition lifecycle within a coordinated global framework.


⛳️ Requirements

β€’ Advanced technical knowledge in security operations infrastructure, cloud migrations, or technical consulting.

β€’ Practical experience with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct experience in competitive migrations.

β€’ Strong technical foundation in security automation.

β€’ Proficiency in executing CLI scripting, Python, and REST APIs for bulk policy configurations and data modeling.

β€’ Exceptional communication skills for customer-facing interactions.

β€’ Demonstrated ability to facilitate technical workshops and maintain a strong executive presence.

β€’ Emphasis on artificial intelligence and automation.

β€’ Experience in developing reusable playbook concepts and creating technical documentation.

β€’ Candidates must not require immigration sponsorship; the company will not provide work visa sponsorship for this role.


🏝️ Benefits

β€’ Reasonable accommodations for all qualified individuals with disabilities.

β€’ Equal opportunity employment.

β€’ Confidential management of applicant information in accordance with EEO guidelines.

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