Transcript Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Review scoped transcripts to ensure accuracy, consistency, formatting, grammar, punctuation, and compliance with company standards prior to submission to court reporters.

• Detect and rectify transcript inaccuracies while maintaining the integrity of the official record.

• Conduct quality assurance assessments based on established quality and accuracy benchmarks.

• Offer feedback and training to newly onboarded scopists.

• Work in collaboration with scopists, court reporters, and internal team members to address transcript inquiries.

• Utilize Magna's proprietary transcript management system for reviewing, editing, tracking, and managing workflow.

• Identify quality trends and suggest process enhancements, training opportunities, and best practices.

• Ensure compliance with style guides, formatting requirements, and standards for transcript production.

• Organize workload effectively to meet deadlines without compromising accuracy.

• Contribute to quality assurance initiatives, process improvement projects, and various operational needs.

• Share expertise and foster a culture of continuous improvement within the team.

⛳️ Requirements

• Proven professional experience as a scopist with advanced skills in transcript proofreading and editing.

• Exceptional proficiency in English grammar, punctuation, spelling, sentence structure, and transcript formatting.

• Strong attention to detail with the ability to spot subtle errors while preserving the official record.

• Excellent written communication skills for delivering clear, professional, and constructive feedback.

• Capacity to work independently, manage multiple assignments, and meet production deadlines.

• Proficient in computer applications with the ability to learn proprietary software systems.

• Strong organizational, analytical, and time management abilities.

• Commitment to maintaining confidentiality, professionalism, and high-quality standards.

• Previous experience in transcript quality assurance, editorial review, or proofreading in a legal transcript production setting is preferred.

• Experience in mentoring or coaching scopists or production team members is preferred.

• Familiarity with quality assurance metrics, process improvement, and continuous improvement methodologies is preferred.

• Background in a remote, deadline-driven production environment is preferred.

• Experience collaborating with court reporters and production teams is preferred.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunities for professional development and growth.

• Flexible work environment with the option for remote work.

• Supportive team culture focused on continuous improvement.