Training Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and standardize training and competency-management processes, including curriculum development, certification pathways, and documentation practices.

• Oversee the Learning Management System and other training platforms, which involves course creation, enrollment monitoring, completion reporting, and troubleshooting.

• Take ownership of the training budget, calendar, and vendor relationships, encompassing venues, faculty honoraria, simulation labs, and LMS platforms.

• Organize and coordinate physician training, case observations, proctoring programs, hands-on labs, and educational sessions.

• Collaborate with key opinion leaders to enhance physician-to-physician education programs.

• Create and improve training materials, curricula, and certification pathways for the WiSE System.

• Track training metrics, certification completion rates, and trainee feedback data; prepare reports and analyses.

• Manage onboarding and certification processes for field operations personnel, Field Clinical Specialists, and sales representatives.

• Collaborate with clinical, marketing, sales, regulatory, quality, medical affairs, and R&D teams.

• Provide mentorship to Field Clinical Specialists and other training staff.

• Assist with LMS enhancements and the development of digital training content.

• Support off-site physician education programs, cadaver labs, and KOL training events.

• Offer field and physician insights for product development, clinical trial protocols, and future training strategies.

• Represent the organization at industry conferences, workshops, and professional education forums as required.

⛳️ Requirements

• Bachelor’s degree in life sciences, biomedical engineering, nursing, or a related field (or equivalent clinical experience).

• A minimum of 8 years of experience in the medical device industry, training operations, program/process management, or a related area.

• Proven experience in developing training curricula, certification pathways, and structured onboarding programs.

• Practical experience in administering or creating courses within a Learning Management System (LMS).

• Background in developing training content across e-learning, video, and live/virtual sessions.

• Experience in managing training documentation to ensure audit readiness.

• Knowledge of FDA-regulated training materials and documentation requirements.

• Understanding of the Sunshine Act and AdvaMed Code compliance landscape.

• Strong skills in project/program management, organization, and vendor management.

• Clinical or technical experience related to implantable cardiac procedures or work within CRM, Structural Heart, Heart Failure, and/or Electrophysiology is highly preferred.

• Experience in supporting commercial launches of innovative implantable cardiac devices is preferred.

• Capability to design, standardize, and maintain audit-ready training and competency documentation.

• Ability to design, build, and manage multi-modal learning solutions.

• Proficiency in managing budgets, schedules, and vendor relationships.

• Excellent collaboration skills across functions.

• Outstanding written and verbal communication, presentation, and facilitation skills.

• Ability to develop training metrics and performance analytics.

• A working understanding of cardiac pacing, intracardiac imaging, implant procedures, and cardiac device therapy strategies is a significant advantage.

• Willingness and ability to travel approximately 30–40% of the time, including occasional overnight trips.

• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and occasionally lift up to 50 pounds.

• Specific vision abilities including close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

🏝️ Benefits

• Competitive compensation.

• Equity opportunities.

• Comprehensive benefits package.

• Generous paid time off (PTO).

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.

• 401(k) matching plan.

• Paid Time Off – starting at 3 weeks annually.

• Competitive salary with opportunities for career advancement.

• Employee stock options.

• Life & AD&D and long-term disability insurance.

• Education assistance.

• Voluntary commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour events.

• Meaningful work and much more!