Training & Engagement Manager, Cardiometabolics

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the creation and execution of customized training programs tailored to customer requirements, utilizing both virtual and in-person formats across various market segments, including hospitals, community environments, pharmacies, and private healthcare entities.

• Collaborate effectively with marketing, training, technical services, global product management, and commercial teams.

• Serve as a Subject Matter Expert (SME) for the Afinion and Cholestech LDX platforms.

• Possess a robust technical understanding of the product portfolio, encompassing governance, quality processes, troubleshooting support, and complaint monitoring.

• Assist with the technical aspects of tender submissions.

• Engage closely with customers to enhance engagement and retention, actively identifying opportunities for upselling and increasing product utilization.

• Create innovative training programs and initiatives to adapt to changing market dynamics and support ongoing business growth.

• Complete and submit necessary administrative tasks promptly, including customer record management and activity (Sales Force), rolling forecasts, monthly highlights, expenses, training records, etc., in accordance with divisional standards.

• Manage samples, demonstration devices, and promotional expenditures.

• Maintain strong relationships with key accounts, ensuring their needs are effectively addressed.

• Represent Abbott professionally in alignment with company image, ensuring all activities comply with legal and ethical standards.

⛳️ Requirements

• Relevant product knowledge, including the ability to communicate clinical and/or technical data.

• Proficient computer skills for utilizing Abbott's field reporting data system and for necessary correspondence and spreadsheet management.

• Exceptional communication skills.

• Proven ability to work collaboratively in a team environment.

• Strong customer-oriented mindset.

• Confident with a proactive attitude.

• Flexible and adaptable approach to work.

• Effective planning and organizational skills.

• Self-motivated and self-disciplined.

• Resilient and tenacious in overcoming challenges.

• Ideally, previous experience in professional selling or training skills, particularly within the medical devices or pharmaceutical sectors.

🏝️ Benefits

• Opportunities for career development within an international company, allowing you to cultivate the career of your dreams.

• A company recognized as a top workplace in numerous countries worldwide and honored as one of the most admired companies globally by Fortune.

• An organization acknowledged as one of the best large companies to work for, as well as a leading employer for diversity, working mothers, female executives, and scientists.