Training Consultant – Allergy

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate standardized training sessions with light customization for small to medium, low-complexity practices both in-person and virtually.

• Provide virtual or on-site go-live support to enhance user adoption and build confidence among users.

• Offer assistance after go-live, addressing user inquiries and resolving issues.

• Evaluate learner proficiency and deliver focused reinforcement to ensure skill competency.

• Maintain detailed training records, including attendance, learner feedback, and session specifics.

• Keep abreast of software updates, industry best practices, and internal processes to ensure training materials remain accurate and relevant.

⛳️ Requirements

• Bachelor's degree in healthcare or a related field is preferred.

• 0–2 years of relevant experience in training, customer support, or within a healthcare/EHR environment.

• Experience in Allergy or a similar field is preferred.

• Previous involvement in supporting EHR/healthcare software go-lives or user adoption initiatives.

• Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences effectively.

• Foundational skills in facilitation and presentation, both in-person and online.

• Capability to engage diverse groups of learners.

• Strong problem-solving and critical thinking skills, demonstrating sound judgment in routine scenarios.

• Ability to tailor delivery styles to meet learner needs and adjust based on real-time feedback.

• Exceptional organizational and time-management skills, capable of handling multiple priorities.

• Quick learner of new software, providing basic product support, including occasional off-hours or weekend assistance as needed.

• Willingness to travel 75–90%, including some weekends.

• Strong consultative and empathetic communication style.

• Familiarity with adult learning principles and instructional best practices.

• Knowledge of Apple and/or mobile devices, including Mac, iPad, and iPhone, in a business/training context.

• Proficient with common business and training tools, such as Google Suite, Salesforce, Cloud Coach, and AI tools or similar systems.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits.

• Company contribution to Health Savings Account.

• 401(k) matching contribution of 50% of employee contributions deferred on up to 6% of compensation.

• 100% vesting of matching contributions after one year of employment.

• Generous Paid Time Off.

• Paid Parental Leave.

• Company-covered Life and Disability benefits.

• Flexible Spending Account.

• Employee Assistance Programs.

• Company-sponsored Business Resource & Special Interest Groups.

• Opportunities for professional development.

• Tuition reimbursement programs.

• Unlimited access to LinkedIn Learning.

• Global presence with opportunities for in-person collaboration.

• Remote work availability for certain roles.