Training and Education Manager

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Create and execute a Pelvic Health HCP education strategy and curriculum that aligns with business goals, incorporating clear learning pathways, objectives, target audiences, tools, effectiveness metrics, and rollout and follow-up plans.

• Design, manage, and implement high-quality HCP education programs that enhance neuromodulation knowledge and clinical skills, including ECMT courses, webinars, and hands-on training in collaboration with scientific societies (e.g., EAU, EUREP, ICS).

• Oversee the strategy, planning, management, and diligent follow-up of the NBA program to engage rising stars and nurses, influencing therapy adoption and clinical excellence.

• Facilitate strategic collaborations with PH Medical Societies and execute specific initiatives while fostering and sustaining strong relationships.

• Administer training program communications and processes across OUS.

• Collaborate closely with OUS Marketing, Clinical, Sales, and Commercial Operations to ensure education programs align with business priorities and support marketing initiatives.

• Promote innovative educational approaches across in-person, digital, and virtual platforms, including LMS-based learning and modern authoring tools.

• Continue to develop and expand Medtronic Academy content and utilization, working with countries to promote this content as a new channel for customer acquisition, penetration, and retention.

• Establish and maintain comprehensive program tracking (KPIs), reporting, and evaluation processes to assess effectiveness, support decision-making, and foster continuous improvement.

• Ensure timely updates to course curricula and training content to reflect new product launches, clinical evidence, and market demands.

• Provide guidance, coaching, and clinical education support to HCP and Medtronic faculty to enhance therapy adoption and procedural excellence.

• Lead and influence cross-functional teams to successfully implement complex educational initiatives and address operational challenges.

• Support new hire programs as well as sales training initiatives with specific therapy and product knowledge, as required.

• Collaborate cross-functionally with OUS Marketing and functional teams to maintain relevant, competitive, and current training content, supporting key projects and product initiatives, including the use of Medtronic systems (e.g., Med Review, AMP, Cvent, Lightning).

• Foster strong relationships with clinicians, internal stakeholders, and professional societies through active participation in training programs, congresses, and educational events.

• Maintain a high level of clinical and therapy expertise in disease management and Medtronic.

• Stay updated on education and development industry research (e.g., learning theory, motivation theory) as well as new methods and techniques.

• Travel requirements: 30-60%.

⛳️ Requirements

• Bachelor's degree required.

• Minimum of 5+ years of experience in Sacral Neuromodulation or related Pelvic Health therapies; experience in medical devices, clinical training, field sales/support in the medical device or healthcare industry, or equivalent experience is preferred.

• Fluent in English; proficiency in additional European languages is a plus.

• Strong project management and organizational abilities with the capacity to manage multiple priorities in a fast-paced international environment.

• Proven capability to lead initiatives and coordinate resources among cross-functional and geographically diverse teams.

• Excellent relationship-building skills with a demonstrated ability to collaborate effectively with internal teams, clinicians, and external stakeholders.

• Exceptional written, verbal, and presentation skills, capable of clearly communicating complex clinical and technical information.

• Customer-focused mindset with strong interpersonal and influencing abilities.

• Strong analytical thinking and problem-solving skills, with the capacity to drive continuous improvement.

• High level of initiative, accountability, and self-motivation with the ability to work autonomously.

• Ability to adapt to change and manage evolving priorities in a dynamic business environment.

• Familiarity with compliance and contracting processes (e.g., IRF, approval workflows) is advantageous.

• Experience with digital learning and business systems such as LMS platforms, Educare, Engage, Magellan, MyBuy, or similar tools is a plus.

• Proficiency in standard business software (Microsoft Office: Outlook, Word, Excel, PowerPoint).

🏝️ Benefits

• A commitment to our employees' lives is central to our values.

• A comprehensive range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.