Tour Guide – Morocco

This is a fully remote position, open to applicants in Morocco.

📋 Description

• Provide consistent high-quality customer service and ensure traveller satisfaction.

• Lead and oversee the well-being of our travellers.

• Continuously enhance your understanding of the destination country, including its culture, religion, current events, and environment.

• Have in-depth knowledge of accommodations, attractions, dining options, transportation, souvenirs, pricing, and more.

• Cultivate a network of information sources and contacts to assist when needed.

• Maintain a valid passport and visa at all times.

• Ensure that vaccinations and preventive medications are current.

• Remain alert to potential opportunities for G Adventures, such as new destinations, CEOs, markets, or improving itineraries.

• Serve as the daily guide, interpreter, and group manager.

• Address traveller issues and concerns directly, ensuring passenger satisfaction is achieved effectively.

• Strive to adhere closely to the established travel itinerary, making adjustments only when absolutely necessary.

• Handle reservations for lodging, transportation, and activities as needed.

• Assist and accompany travellers during optional activities and meals.

• Recommend suitable restaurants, additional transportation needs, and souvenir purchases.

• Keep daily expenditure records, retain receipts, and manage expenses within the provided trip budget.

• Compile a report for each trip in the specified format.

• Update Trip notes in the standardized format regularly.

• Train new Leaders as needed, sharing as much trip-related knowledge as possible.

⛳️ Requirements

• Possess a valid Guiding License and First Aid/CPR Certification.

• A Passion for Adventure Travel: We seek individuals who have a true enthusiasm for exploring vibrant and exciting regions of the world.

• Previous experience living, travelling, studying, or working abroad is essential for this role.

• Language proficiency: As all G Adventures tours are conducted in English, a strong command of the English language is required.

• Region-specific language skills are also highly valuable.

• Strong Leadership and Communication Skills: We look for candidates with leadership experience and a proven ability to communicate effectively across various contexts.

• Resourcefulness: We need CEOs who are level-headed and can remain composed and collected in unpredictable and stressful situations.

• Commitment to Sustainable Tourism: Our CEOs should be dedicated to environmentally and culturally responsible tourism and serve as inspiring examples to travellers.

• Good Health and High Energy Levels: While it may seem obvious, we require CEOs who can cope with the daily mental and physical stresses of long, demanding days.

• First Aid/CPR Certification: CEOs must be prepared to respond to emergencies.

• Background in basic accounting/budgeting: Experience with budgets or personal budgeting is a plus.

• Computer literacy: Proficiency in the Internet, Email, Microsoft Word, and Microsoft Excel is essential.

🏝️ Benefits

• Access to support through various Team Resource Groups.