TikTok Shop & Affiliate Operations Manager

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Identify and onboard creators as affiliate partners.

• Negotiate pricing, deliverables, and terms of partnership with creators.

• Ensure that contracts and agreements are signed before activation.

• Monitor active partnerships and follow up on deliverables.

• Oversee creator profiles and manage sample coordination workflows.

• Handle product listings, order coordination, and daily shop operations.

• Track shop performance and proactively address any issues.

• Keep accurate records of creator activities and contracts.

• Ensure that workflows and documentation remain current.

• Respond promptly and professionally to client requests via Slack.

• Independently resolve inquiries when feasible.

• Escalate issues with relevant context when necessary.

• Maintain a strong presence in client-facing communication channels.

• Coordinate timelines for content delivery and campaign launches.

• Manage outreach and onboarding of new creators.

• Track and document all vendor communications.

• Maintain organized documentation across all workstreams.

• Provide support for internal team coordination as needed.

• Keep task tracking systems and tools up to date.

⛳️ Requirements

• Minimum of 2 years of experience in affiliate operations, influencer marketing, or e-commerce operations.

• Strong experience in managing relationships with creators or vendors.

• Proficient in English, both written and verbal.

• Ability to work within the Israel time zone overlap (non-negotiable).

• Excellent organizational skills with a keen attention to detail.

• Demonstrated ownership mindset and capability to work independently.

• Outstanding communication skills in fast-paced, remote settings.

• Direct experience with TikTok Shop or affiliate platforms is preferred.

• Background in influencer marketing or the creator economy is preferred.

• Experience with handling contracts or vendor agreements is preferred.

• Experience in global or distributed teams is preferred.

• Proficiency in Slack (mandatory).

• Familiarity with Google Workspace (Docs, Sheets, Slides) (mandatory).

• Knowledge of Notion (preferred).

• Experience with TikTok Shop back-office tools (preferred).

• Familiarity with influencer platforms (e.g., Upfluence, Modash) (preferred).

• Experience with CRM or outreach tools (preferred).

🏝️ Benefits

• Competitive Salary: Based on experience and skills.

• Remote Work: Fully remote—work from anywhere.

• Team Incentives: Recognition for maintaining 100% CRM hygiene and timely reporting.

• Generous PTO: In accordance with company policy.

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.

• Direct Mentorship: Guidance from international industry experts.

• Learning & Development: Ongoing access to resources for professional growth.

• Global Networking: Connect with professionals worldwide.