Ticketing Manager

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Supervise ticketing operations to ensure effective collaboration across various departments

• Develop and manage ticketing pages for events

• Collaborate with promoters to identify revenue opportunities

• Provide daily reports on ticket sales and buyer statistics

• Oversee box office operations on-site

• Establish and follow operational budgets

• Ensure adherence to company policies and audit procedures

• Process complimentary orders for community partners and sponsors

⛳️ Requirements

• In-depth knowledge of the ticketing industry and associated platforms

• Proficient in Microsoft Excel at an advanced level

• A minimum of 3 years’ experience in large-scale festival production and operations

• Customer service experience in high-volume ticketed events

• Strong organizational and communication skills

• Capability to multitask and adapt to last-minute changes

• Bachelor's degree preferred; high school diploma or equivalent is required

🏝️ Benefits

• Generous vacation policy

• Comprehensive healthcare coverage

• Retirement benefits

• Student loan repayment assistance

• Tuition reimbursement program

• Paid caregiver leave for new parents

• Access to free live events through the employee ticketing program