Senior Author Trainer – Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Lead the training strategy and promote pedagogical excellence and accessibility throughout the authoring community.

• Plan, facilitate, and continually enhance Author Workshops along with the L1–5 training curriculum for new authors and Content Technology Developers.

• Oversee the transition to a new authoring environment, which includes communication, rollout, training, and updates to documentation.

• Coordinate training on the use of AI across Courseware and support the adoption of AI and emerging technology workflows.

• Organize specialized training programs such as Rev1, Train-the-Trainer, alt text, and assessments training.

• Maintain and provide updates to the Authoring Guide.

• Schedule and facilitate peer reviews, manage the book club program, and write and oversee the Tuesday Tips series.

• Plan and deliver or manage New Markets trainings as well as one-off training sessions for sales representatives.

• Assess new tools and activities against best instructional practices in collaboration with pedagogy subject matter experts.

• Advise authors and CTDs on implementing pedagogy and integrating AI in content development.

• Lead and enhance the content accessibility program, which includes tracking, reviewing, writing alt text, and addressing accessibility gaps.

• Respond to customer inquiries regarding content accessibility.

• Facilitate monthly Accessibility Work Group meetings and take part in Wiley Accessibility Guild meetings.

• Advocate for accessibility features and stay updated on accessibility regulations.

• Manage and maintain the Airtable database, including prioritization, automations, and updates.

• Collect information on feature requests to aid in prioritization.

• Lead monthly prioritization and developer update meetings, and participate in bi-weekly Content/Product meetings.

• Contribute to process improvement initiatives.

• Collaborate frequently with product and platform teams.

• Represent the Training and Authoring function at leadership meetings when necessary.

• Exhibit executive presence through effective cross-functional engagement and composure under pressure.

⛳️ Requirements

• Demonstrated experience in instructional design, author training, or a related learning & development role, preferably within a publishing or content technology context.

• Strong skills in people management, with experience in leading and developing direct reports.

• In-depth knowledge of accessibility standards and a sincere commitment to inclusive content practices.

• Proficiency with tools like Airtable and the capability to manage data systems independently.

• Excellent communication and facilitation skills, with the ability to convey intricate topics to varied audiences.

• A collaborative, calm, and influential demeanor in cross-functional environments.

• A resume/CV must be attached when applying.

🏝️ Benefits

• Meeting-free Friday afternoons dedicated to focused work and professional development.

• Comprehensive employee programming that supports community, learning, and growth.

• A thorough benefits package.

• A commitment to health and well-being.

• An equal opportunity employer.

• Reasonable accommodations for applicants and employees with disabilities.

• Opportunities for internal mobility.

• Options for professional development.