Therapy Team Lead

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Deliver direct patient care in accordance with the Ascend model, balancing a clinical schedule with administrative tasks; approximately 80%–85% focus on direct patient care and 15%–20% on administrative duties.

• Supervise assigned Therapy direct reports by evaluating productivity, ensuring timely documentation, and utilizing schedules effectively.

• Act as the primary point of escalation for clinical and operational challenges as well as for enhancing operational efficiencies.

• Facilitate the onboarding and integration process for new Therapists.

• Offer proactive coaching, conduct bi-annual performance reviews, and support professional development opportunities.

• Address routine clinical inquiries while ensuring adherence to supervision and CEED guidance channels by providers.

• Engage in training, orientation, and quality assurance initiatives, which include chart reviews.

• Contribute to the development of policies and procedures, compliance initiatives, and the prompt resolution of patient complaints.

• Collaborate with Clinical Operations, CEED, Clinical Supervisors, and Therapy leadership to enhance interdisciplinary workflows and training programs.

• Assist with projects and operational tasks within other service lines as necessary.

• Undertake additional leadership and operational tasks as assigned.

⛳️ Requirements

• Possession of an active and unrestricted independent license (LCSW, LPC, LMFT) in both the state of primary residence and the state where therapy services are provided (mandatory).

• A minimum of 3 years of clinical experience in the behavioral health field (mandatory).

• Board certification to offer clinical supervision (mandatory).

• Previous leadership experience (mandatory).

• Experience in policy and procedure development (preferred).

• Capability to sit for extended durations during work hours.

• Good hand-eye coordination and manual dexterity for operating a computer keyboard, mouse, and other office equipment.

• Adequate vision for reading computer screens and documents.

• Strong verbal and written communication skills for virtual meetings and correspondence.

• Sufficient hearing ability for participating in phone calls or virtual meetings.

• Access to a quiet, dedicated workspace with reliable internet connectivity.

• Availability to work Monday to Friday from 8am to 5pm, with one day per week from 10am to 7pm.

• Successful completion of comprehensive background checks and drug screenings as a condition for employment status.

🏝️ Benefits

• Opportunities for remote work.

• Career advancement and professional development training.

• Medical, dental, vision, life, and long-term disability benefits.

• Paid time off plus company holidays.

• Annual CEU stipend.

• Collaborative work environment.

• Remote-first workplace culture.

• 401(k) retirement savings plan.

• Matching contributions for 401(k).

• Dental insurance.

• Health insurance.

• Life insurance.

• Paid time off.

• Assistance with professional development.

• Vision insurance.