Territory Manager – Scotland, North East

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Drive sales revenue and profits through effective field sales techniques.

• Expand the application of Merit products across all accounts, concentrating on those with the highest profit margins.

• Consistently represent Merit Medical with professionalism and integrity.

• Build and maintain strong relationships with both new and existing clients/customers.

• Regularly meet with current and prospective customers to showcase and demonstrate Merit Medical products, highlighting their features and advantages.

• Identify potential clients and acquaint them with the features and benefits of Merit Medical products.

• Keep in good contact with all customers to monitor and ensure their continued satisfaction and usage of Merit Medical products.

• Recognize and act on opportunities to enhance satisfaction with Merit products while addressing their clinical and economic needs.

• Prepare and submit pricing quotes and tender pricing proposals for Merit Medical products to customers within authorized limits as necessary.

• Follow up with clients to uncover opportunities to boost sales volume and profitability within the territory.

• Maintain customer information within the CRM system.

• Serve as the primary point of contact for customers to resolve any issues that may arise, such as manufacturing problems, delivery delays, or back-order situations.

• Ensure prompt and effective resolution of all such issues.

• Manage the territory efficiently through strategic planning.

• Control customer pricing while providing regular feedback on competitor insights, sharing information with the Regional Sales Manager and colleagues.

• Ensure that all territory pricing, customer, and competitor data is consistently updated and maintained comprehensively.

• Make sure this data is always accessible in a format that can be easily shared with the Regional Sales Manager and other Merit staff as needed.

• Coordinate with other Merit departments, including Marketing and Sales Support, to ensure timely and effective shipping of the correct products to customers.

• Stay informed about the features, benefits, and advantages of all Merit Medical products, both new and existing.

• Maintain a thorough knowledge of Merit Medical products and those of competitors.

• Relay all customer feedback to the appropriate channels regarding product needs, potential innovations, and new product ideas.

• Make sound business decisions within the approved authorization limits regarding product pricing to maximize sales volume and profitability.

• Collaborate with the tender team on the range of products that Merit is offering.

• Report weekly on sales activities, competitor insights, accomplishments, and any issues encountered.

• Prepare for quarterly reviews with the Regional Sales Manager to discuss sales performance against targets.

• Engage in sales training, product training, and sales meetings as required.

• Participate in all corporate sales and marketing initiatives as needed.

• Timely and effectively report any Merit Medical-related customer issues through the RGA process.

• Assist colleagues and management when reasonably requested.

• Perform all other relevant administrative tasks (e.g., managing internal and customer email and phone requests) in a timely and professional manner.

⛳️ Requirements

• Education and experience equivalent to a related Bachelor's Degree.

• At least three years of direct sales experience, preferably in the medical products sector.

• Strong communication skills to effectively understand and meet the needs of others in a sales context.

• A high level of personal motivation and ambition to achieve both personal and professional objectives.

• Excellent oral presentation abilities and quick thinking to analyze problems and convey solutions to groups of medical technicians and clinicians.

• Capacity to learn the use of medical equipment and suggest possible enhancements in its application.

• Ability to work collaboratively as a team member to achieve organizational goals.

• Proficient in business mathematics for calculating percentages and preparing financial and sales data.

• High personal organization skills, including the ability to record and report information and document work performed.

• Capability to work independently with minimal supervision.

• Willingness to travel extensively and work long hours to meet objectives when necessary.

• An exemplary driving record with no accidents in the last three years or no more than one driving ticket during that time frame.

• Demonstrated proficiency in computer skills, preferably in spreadsheets, word processing, databases, and other relevant software programs.

🏝️ Benefits

• Flexible working hours

• Competitive salaries

• Learning opportunities

• Internships