Territory Manager

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Engage with customers during onsite inspections in designated territories.

• Conduct pre-scheduled onsite photo inspections and document measurements, conditions, damages, access constraints, and job specifications.

• Recruit, onboard, develop, and oversee qualified subcontracted installers and local contractor partners.

• Establish relationships with local contractors and enhance the contractor network.

• Drive sales and provide clients and network partners with up-to-date information.

• Ensure job-site oversight throughout the fulfillment and window replacement process.

• Coordinate schedules, labor, materials, customer expectations, and resolution of issues from assignment to completion.

• Collaborate with back-office teams to track revenue recognition, project margins, labor costs, material selections, ordering accuracy, change conditions, and closeout documentation.

• Oversee subcontracted labor crews to guarantee timely and effective job completion.

• Act as a liaison between management, customers, and labor sources to ensure quality control and customer satisfaction.

• Communicate project details to customers, insurance adjusters, and carrier personnel.

• Manage territory KPIs and cultivate a successful, profitable territory.

• Build relationships with local suppliers to enhance material pricing, sourcing, availability, and identification.

• Oversee multiple job sites and potentially superintendents while managing construction projects.

• Execute duties throughout the assigned region.

⛳️ Requirements

• Bachelor’s degree in business or a related field; or trade apprenticeship/journeyman certifications or an equivalent combination of education and/or experience required.

• 2 to 4 years of experience in residential construction and/or equivalent training required.

• Basic understanding of residential construction and repair methodologies is a plus.

• Excellent interpersonal and communication abilities.

• Proficiency in Microsoft Office Suite is required.

• Knowledge of Salesforce and Verisk is advantageous.

• General computer skills and computer literacy are essential.

• Outstanding customer service skills.

• Proficiency with Microsoft Office applications, laptops, tablets, mobile applications, CRM systems, and web-based project tools.

• Exceptional attention to detail.

• Strong intellectual curiosity and a desire to assist others in solving problems.

• Flexible and willing to do what is necessary to achieve high-quality work.

• Reliable high-speed broadband home internet service is required.

• Valid US driver’s license is mandatory; MVR, background, and drug screenings will be conducted.

• Must be capable of lifting and moving 50 lbs, carrying and manipulating ladders, walking roofs of various pitches, and working comfortably in construction environments.

• Ability to travel approximately 50–75% in assigned regions, including 3–4 nights away from home each month.

🏝️ Benefits

• On-the-job training is available for the right candidate.

• Opportunities for personal and professional growth.

• Home most nights while traveling within the assigned territory.

• Enjoy a fun, self-starter work environment.

• Accuserve’s Human Centric Value Proposition: community, valuable connections, and an innovative approach to navigating the insurance landscape.